Wholesale Pricing Discount B2B , 478 条评论

I haven't used the app yet but honestly, I'm already blown away by the technical help and customer service. The tech team and beyond have made life so much easier by setting up the app for you and checking to make sure it won't interfere with other apps you may have installed. They even helped me brainstorm a fix when the Wholesale Pricing Discount app did interfere with an app, which means I still get to use it and felt incredibly supported every step of the way. I can't wait to get started using it for wholesale customers!

Fantastic experience. The team was very thorough in assisting with the integration and working around other customizations we have in place. They evaluated our theme, made suggestions, and then completed the work in a very timely manner. I highly recommend it!

The app does everything I need as a brand that wants to sell both retail and wholesale. My requirements were fairly complex, but they are all covered. Requested updates were made quickly. Excellent service, so far so good!

The App is exactly what I needed to manage and provide discounts. And the team has been incredibly helpful helping me customize the forms. The customer service is great!

The team at Wholesale Pricing Discount is incredibly helpful. I had a few questions before I installed and they were answered very quickly. After installing there was a few things I wanted to work a little differently (mostly just how numbers were rounded) and again they were very helpful and timely. I thought I might have been a nuisance with all the questions but instead they said they appreciate the feedback and bringing it to their attention.

The app works great as is but if you need any changes the team is very easy to work with.

The app works as advertised, but support is very poor.

I have had experiences where they simply don't respond to requests without multiple emails over the course of days to more than a week.

For example, I requested a re-install on an updated theme (NOT a free service) on 9/2 and didn't receive a response until 9/11. On 9/7 I wrote to say that I was still waiting, and didn't get a response until I threatened to take my business elsewhere.

Then when they did the job they broke the theme and it didn't work. And…I am still waiting for them to acknowledge the problem and resolve an issue for which I already remitted payment.

If you can find the same functionality elsewhere, I would seriously consider it.

We use this app to offer our customer wholesale discounts on our website. We also use the Order Form / Re Order to allow our customers to place large orders quickly and efficiently. The entire Wholesale Helper team has been a pleasure to work with. I received a call from a representative just to follow up with our install and ask if I had any questions. I sent several customization requests so the app would match our site better and they were able to complete nearly every one of them. The type of support that this company has provided is unmatched by any other company that I have dealt with in the online industry.

My business is 85% selling wholesale to dealers. When we started selling direct to consumers as well, we needed a way to keep the two worlds separate but all in one place, and this app is PERFECT for that!

Not only can we have dealers log in and write their own orders from our consumer site, they also see the sight and pricing from their own wholesale specific perspective, without us having to create duplicate products. We can write orders for our dealers, select extended payment terms (Net 15 / Net 30), they have access to view our inventory and what they have previously ordered, offer volume discounts and advanced shipping options. It's exacttly what we needed!

You can discount the entire site or groups of specific products, and the multiple price discount levels are an amazing tool to help drive sales. The tagging feature makes this all so simple it's ridiculous... seriously, I can not say enough.

Also, the set up and sight integration of this app to my existing store could not have been any easier, especially for a dummy like me! It takes little to no work or time to get up and running. They pretty much do it all for you, have simple support videos to follow as needed, and these guys are QUICK to respond to your needs! The support has been FANTASTIC and if you can't already tell, I highly recommend giving it a go, you will not be disappointed!

A big THANK YOU to the app creators for making a seamless, beautiful, simple to use and powerful addition to my store!

Best regards,
JC

I am a very impatient when it comes to things working and was antsy on getting the app to start working right away. The customer service was great on communication and they worked on it right away for me.

This app and the support from the Wholesale Pricing Discount team has been superb. It provides everything we wanted, with a few tweaks, for a clean, simple wholesale process whilst also allowing us to manage our "offline" orders with select customers. They even added a little tweak that was beyond the scope of the app as a favour. I can't recommend the app and team enough.