评论 (523)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年6月7日

"We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!"

Natural Heart Doctor Shop
美国
21天 人在使用应用
Wholesale Helper已回复 2023年8月30日

Amazing to hear the support has been great!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

2020年7月15日

This app is exactly what I'd been looking for. It has allowed my stockists to place orders directly from my website so I no longer have to generate manual invoices. It has saved me a lot of time so I can focus on other areas of the business. The support team assisted with integration and were swift in fixing an issue with one of my collections. So far the process has been really smooth and I'm really happy with the service and platform.

Molly Barker
澳大利亚
21天 人在使用应用
2022年12月26日

This app is great! Just what we needed. We can set custom pricing for our wholesale customers and add in custom shipping rules too. We can even add bulk pricing discounts for larger orders. The support team is incredibly helpful and responsive, too. This app has become a big part of our wholesale workflow. 5-stars, no question.

Rogue Origin
美国
20天 人在使用应用
2020年2月20日

We have been using the Wholesale Pricing Discount app for just a couple of weeks now. The initial customer service to get things up and running was phenomenal. The developer team was quick to respond, answered all of our questions and helped get the app up and running very seamlessly. We are extremely pleased with the app so far.

Seek Dry Goods
美国
18天 人在使用应用
2019年9月4日

I haven't used the app yet but honestly, I'm already blown away by the technical help and customer service. The tech team and beyond have made life so much easier by setting up the app for you and checking to make sure it won't interfere with other apps you may have installed. They even helped me brainstorm a fix when the Wholesale Pricing Discount app did interfere with an app, which means I still get to use it and felt incredibly supported every step of the way. I can't wait to get started using it for wholesale customers!

Moon Cycle Bakery
美国
18天 人在使用应用
2020年7月9日

Fantastic experience. The team was very thorough in assisting with the integration and working around other customizations we have in place. They evaluated our theme, made suggestions, and then completed the work in a very timely manner. I highly recommend it!

FlowShop
波兰
17天 人在使用应用
2022年7月8日

The app does everything I need as a brand that wants to sell both retail and wholesale. My requirements were fairly complex, but they are all covered. Requested updates were made quickly. Excellent service, so far so good!

Alphabet Bags
英国
16天 人在使用应用
Wholesale Helper已回复 2022年7月13日

So So So Happy. Let us know if you need anything in the future!

- WH Support Team

2018年7月26日

The team at Wholesale Pricing Discount is incredibly helpful. I had a few questions before I installed and they were answered very quickly. After installing there was a few things I wanted to work a little differently (mostly just how numbers were rounded) and again they were very helpful and timely. I thought I might have been a nuisance with all the questions but instead they said they appreciate the feedback and bringing it to their attention.

The app works great as is but if you need any changes the team is very easy to work with.

Windborne Studios
美国
16天 人在使用应用
编辑时间:2020年9月22日

The app works as advertised, but support is very poor.

I have had experiences where they simply don't respond to requests without multiple emails over the course of days to more than a week.

For example, I requested a re-install on an updated theme (NOT a free service) on 9/2 and didn't receive a response until 9/11. On 9/7 I wrote to say that I was still waiting, and didn't get a response until I threatened to take my business elsewhere.

Then when they did the job they broke the theme and it didn't work. And…I am still waiting for them to acknowledge the problem and resolve an issue for which I already remitted payment.

If you can find the same functionality elsewhere, I would seriously consider it.

Newrome Press
美国
大约1年 人在使用应用
2020年8月18日

We use this app to offer our customer wholesale discounts on our website. We also use the Order Form / Re Order to allow our customers to place large orders quickly and efficiently. The entire Wholesale Helper team has been a pleasure to work with. I received a call from a representative just to follow up with our install and ask if I had any questions. I sent several customization requests so the app would match our site better and they were able to complete nearly every one of them. The type of support that this company has provided is unmatched by any other company that I have dealt with in the online industry.

FuelTech Wholesale
美国
15天 人在使用应用
Wholesale Helper已回复 2020年8月19日

Your words mean so much...we shared these words with the entire team as it's a true team effort :)

Let us know if you need anything!