评论 (529)
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Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs.
We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently.
Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.
Awesome to hear that your utilizing Wholesale Pricing Discount and Wholesale Order Form to create an amazing ordering experience for customers!
Let us know if you need anything,
Wholesale Helper Support
This is an excellent app for our business that needed separate individual variant wholesale and trade account pricing. The support team is quick to resolve any issues and even help bespoke the client experience when needed. They truly care about their customer base.
This company makes some good apps and just as important they support their users with friendly and reliable support.
Great products + support is our goal!
Please let us know if you need anything in the future :)
- Wholesale Helper Support Team
The support is very accommodating and their integration is quick. They are good with their terms and helps us with the process requirement we have.This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent
Incredible service and really easy to use, would recommend to anyone looking to create a separate sales platform for wholesale that integrates seamlessly with your existing website.
Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully!
This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!
Thank you so much for the kind words. We're happy that we were able to get you up fast!
Let us know if you need anything,
Wholesale Helper Support
Terrible Support and Unresolved Issues
The support team is extremely slow, taking 1-2 days to respond, and each time a new agent starts the process over, creating a loop of 1-2 working days. They focus on the app's limitations rather than helping. We faced major issues integrating our translation app, and they offered no solutions or alternatives. The support team is so unhelpful that it makes you not want to contact them for anything. Highly disappointed.
Great to work with! Great app, thank you!
Really want to recommend this app
because support is very very good.
definately app is also very good.
Have been using the wholesale app for a little over two years now. It certainly has made life a lot easier having a portal where customers can directly place wholesale orders.
Customer support has been great at assisting us when we run into any problems. They also found ways to make the app work for us even though we are using other apps that are not compatible with the wholesale app.