評價 (538)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2024年1月2日

The support team fixed my issue after a week of back and forth. The owner called and explained the issue and solved it within the day. Satisfactory service but I wish the support team wouldn't have kept closing my case.

Other than that, the app does what it's supposed to and has been good to me. A little slow, but wholesalers can deal with it.

AirTac Customs
美國
使用應用程式 6個月
2020年10月28日

They have been very helpful with solving all of my problems so far - I wish the bulk individual discount upload wasn't hidden behind the highest paywall, but it was able to do everything I needed it to do.

Charles Garnier Paris 1901
美國
使用應用程式 3年多
2023年3月20日

Very fast support team! I had an error code on a client's website and they solved it within 2min. Thanks guys! Much appreciated :-)

Haarjuweel
比利時
使用應用程式 接近2年
編輯時間:2023年6月29日

Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.

American Dance Supply
美國
使用應用程式 10個月
編輯時間:2021年4月16日

While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.

It's Scrapicated, LLC
美國
使用應用程式 9個月
2023年2月17日

App does a great job of helping our Wholesale customers see their pricing when they build carts and check out. Straightforward set up on our end and very responsive helpful team when we've had issues. The Vendor Login portal does not integrate well with our site (the display of product photos and descriptions was not good) so we have opted not to use that featue. The new vendor signup form worked well to capture new Wholesale customer details but we didn't like how it looked and ended up creating our own. So the app has proved essential for our online business, provides a good experience for shoppers but there is room for improvement within the app.

Intelligent Controls
美國
使用應用程式 8個月
Wholesale Helper 已回覆 2023年7月6日

Glad you are liking our app!

We have updated the new vendor sign up form design :).

Let us know if you have any questions.

2022年12月19日

The design is simple and easy to understand. Above all, I am relieved by the kind support and the quickness to clear problems.

CUI_TUI-E discs&tapes
日本
使用應用程式 4個月
2020年12月17日

I have not tested the app for a very long time. But it looks good so far. Some changes to fit into our theme. But very good customer service who are very quick to respond and make the changes we need. B+

ZINQ Norge
挪威
使用應用程式 4個月
編輯時間:2023年7月20日

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out.

I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

LITTLE RAD THINGS
美國
使用應用程式 3個月
Wholesale Helper 已回覆 2023年7月24日

Glad to get you on the right track!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

2021年3月26日

Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.

BongoJava.com
美國
使用應用程式 3個月