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The app does exactly what I need it to do and the customer service is great!
Absolutely fantastic. From the functionality to the communication of the support team, WPD is worth absolutely every cent.
Would give them 6 stars if it were possible!
So far, I am IMPRESSED. Customer service team for this app is VERY fast to respond to chat inquiries. In less than 12 hours since trying to set up their wholesale app, I've interacted with customer support and 3 different very helpful customer service reps. Each inquiry was answered accurately, and I've even had them start to do some custom pricing options that aren't built into the plugin for me. I installed and tried to configure about 5 total wholesale apps (I didn't even try SparkLayer, too pricey for me starting out getting into wholesale) and Wholesale Pricing Discount app has everything I need. Most impressively, is their dedicated standalone "Wholesale Catalog" functionality. This is so cool, and is a combo of a wholesale catalog, and a quick order catalog. All of the other options they allow you to configure I think should cover most peoples functionality needs. I am very happy I found this team of developers, as they really are on top of things and respond within minutes, sometimes only a few hours in the middle of the night here with me being in the U.S.
After testing several of the other alternatives, I feel like this app is worth every penny for the time and trouble it will save you testing out and installing other wholesale options that just feel like they weren't built with everything Wholesale Pricing Discount app has been built with. Time is money, and this app and its great team will save me a lot of headaches. I'm happy I found them and don't have to stress out about finding the perfect wholesale tool. I wanted to try to make it work with free plans available from other apps, but they just didnt cut it.
You can stop your search for the perfect Wholesale app, this one is it!
Great app that does what we need, but the support team are what makes it fantastic! Always go above & beyond.
This app allows me to do several important tasks related to special pricing and discounts. Customer service is exceptional.
App works well after a bit of setting up. Had a few issues and customisations that were quickly made / fixed with the help of the support team.
Have been using the wholesale app for a little over two years now. It certainly has made life a lot easier having a portal where customers can directly place wholesale orders.
Customer support has been great at assisting us when we run into any problems. They also found ways to make the app work for us even though we are using other apps that are not compatible with the wholesale app.
Very responsive group that will hop on a call to help you figure out any customizations or issues you may have.
Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs.
We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently.
Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.
Awesome to hear that your utilizing Wholesale Pricing Discount and Wholesale Order Form to create an amazing ordering experience for customers!
Let us know if you need anything,
Wholesale Helper Support
The app is perfect for our store! Very clearly displays the wholesale pricing and the B2B/B2C set-up works great. The support I have received in setting up WPD has been nothing short of excellent. They have happily accommodated all my customization requests and alterations (I am very picky). I would highly recommend using this app for all your online wholesale needs. I could not be happier!