Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust functionality, user-friendly interface, and exceptional customer service. It's ideal for businesses with tiered pricing models and those seeking a wholesale solution, offering two styles - B2B and a dedicated wholesale section. Merchants appreciate its separate customer management, volume discounts, and coupon issuing features. The app is praised for its quick start-up time, live chat support, and seamless integration with new themes. However, some merchants suggest more design customization options. It's seen as a reliable tool for making stores cohesive and user-friendly for both customers and teams.

March 31, 2021

Helpful customer service. Needed some time to integrate theme. If you have been trying different apps, be sure to delete any excess codes, it will save you a lot of time. Wholesale discounts, shipping, net30 is good, works well with us.

KINECT'D
United States
Almost 2 years using the app
January 28, 2020

I have been using the App for a year and have, overall, been very satisfied. The team is quite responsive and helpful when I have had issues. The new UI and features also make it much easier and clear to navigate. It has been a great way to enable wholesale ordering on our site.
Before installing looked at several different options and have found this to be great for our needs. The price is also quite reasonable for features provided.

Zero K Wipes
United States
Almost 2 years using the app
August 7, 2018

App works perfect and the customer support is amazing. Highly recommend

Wowe Lifestyle
United States
Almost 2 years using the app
August 18, 2021

This developer's apps have been amazing and were mission-critical to the successful implementation of our wholesale site. Additionally, I would say they go above and beyond in terms of helping with bugs and implementation snags. We are so used to theme and app developers not providing any assistance, and we've even had some really bad experiences with Shopify-specific coding/design firms. Our experience with this team was the exact opposite; they were not only quick to reply but quick to take action and to resolve our implementation snag. Awesome team, 5 stars, would recommend to a friend. :)

ACUITY Instruments Wholesale
United States
Almost 2 years using the app
Wholesale Helper replied August 25, 2021

Sharing this with the team...such kind words :)

- Wholesale Helper team

November 5, 2019

The team at Wholesale Pricing Discount is amazing! Prompt replies, quick turn around on customizations. Professional. A pleasure to do business with. First time Shopify user and they have made it a great experience!

wholesale.retroplanet.com
United States
Almost 2 years using the app
January 22, 2021

I'm still fairly new to the product, but the customer service! Man o man - not enough praise in the world for this company. They have great communication and are incredibly helpful.

Wears The Mountain
United States
Almost 2 years using the app
June 1, 2022

Excellent app, does everything I need in terms of group discounts and quantity discounts by products. Support is quick to respond and very professional. Today chatted with Mehak and she even provided a video explanation because I wasn't clear on how to setup something .

California Glam | Sustainable Glam Pro
United States
Almost 2 years using the app
Wholesale Helper replied June 6, 2022

Awesome to hear that you are using our group + quantity discounts and that support was able to help!

- Wholesale Helper Support Team

April 5, 2023

Solid app, team helped us out with some issues and were quick to do it as well. Customer service top notch and really helpful. Clear and concise video explaining every request we had and didn't even charge us for some quick fixes. 5 stars.

Flex A Fab
Canada
Almost 2 years using the app
Wholesale Helper replied April 12, 2023

We aim to be top notch!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

October 22, 2021

Features are great and Sha helped me onboard so efficiently. I highly recommend the 30 min. onboarding meeting to get started in the most efficient way.

Blue Lobster Art and Puzzles
United States
Almost 2 years using the app
Edited May 8, 2020

We've been using this app since we opened our Shopify store almost two years ago. It is invaluable for a wholesale business like ours. Support is prompt and our experience has been truly wonderful. I can say from experience they go above and beyond! We give the products and people at Wholesale Helper the highest marks!

Kings Fine Art Decor
United States
Almost 2 years using the app