Reviews (537)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.

November 23, 2022

The App is exactly what I needed to manage and provide discounts. And the team has been incredibly helpful helping me customize the forms. The customer service is great!

Gestalt Haus
United States
Almost 2 years using the app
Wholesale Helper replied December 5, 2022

Love to hear that we are helping you manage your discounts :)

- Wholesale Helper team

May 13, 2022

Love this app! Helped us gain and manage so much B2B business in a streamlined manner. I would only suggest to include multilanguage support in the future. Otherwise, the team has been beyond wonderful in doing integrations and migration to a new theme. The app loads fast and accomplishes what it says it does.

A Spice Affair.
Canada
Almost 2 years using the app
Wholesale Helper replied May 18, 2022

Great to hear you are streamlining your B2B business with Wholesale Pricing Discount :)

January 3, 2022

The app works really well for our needs to apply B2B pricing for certain customers. Their support team has been fantastic as well, implementing some customizations for us very quickly. Would recommend this app for wholesale or trade pricing.

Inspire Hardware
United States
Over 1 year using the app
Wholesale Helper replied January 3, 2022

Great to hear we were able to implement some customizations to make the app work for your wholesale needs :)

- Wholesale Helper Team

March 16, 2022

Great Support!
Had one or two issues, but they all got fixed within 1-2 Days.
Would recommend 2 everybody who searches for a wholesale solution!

Candybrands
Germany
Over 1 year using the app
Wholesale Helper replied March 16, 2022

Happy to hear that support moved fast :)

Let us know if you need anything in the future!

- Wholesale Helper Team

April 8, 2019

I cannot recommend this this app enough. I recently had issues with my web developer who built and ran a private site on my behalf and was looking for an alternative. I was shocked to to see how much shopify charge for their wholesale platform ($2,500 pm).

After spending a long time searching and finding that next to no other platforms offer wholesale solutions i discovered shopify and this app.
i had tried other apps but they were buggy and next to no help.

I've had this app since December 18 and waited until now to review as to make sure i didn't make a song and dance about the app and they have a load of issues. To begin with it was quite buggy (App was extremely new)... BUT! the support team and communication is second to none. We worked together in order for them to find solutions of which they did swiftly. Not only that, suggestions i made to help improve their app and gain a desired effect for my customers (and other app users) were taken seriously and implemented. I can truly say that this app strides to improve your experience and your customers.

I recommend and use the $39.99 package. I don't use everything that's given within it but there are some great features that it offers and i heavily use.

To top it all off, i was having some issues with my shop which were completely separate to the app. I asked if they could help and they were kind enough to carry out the work for a nominal fee which made my shop display and work to the exact standard desired. The trust created with this team is truly immense.

Whilst sorting out some of the bugs, we even skyped to better communicate and help identify the underline issues which sped up the resolution of any issues.

In Summary, truly a wholesale app that caters for everything! and if it doesn't ASK! if they feel it will improve their app for you and other customers they will implement it. Also other help outside the app could be available for a small fee.
Since going live there has been ZERO issues with the functionality of the app and given me complete peace of mind.

I am truly a sceptic at heart which is why I've waited so long to review but i cannot fault this app or team behind it at all. I hope this helps others like me who were unsure of which app to use and value for money.

If i could give 10/5 i would.

The Draft Club
United Kingdom
Over 1 year using the app
March 1, 2019

Great customer service! They always respond to any question almost immediately. This app is very easy to use and great for buyers to use when placing orders.

shorteezonline
United States
Over 1 year using the app
May 11, 2020

Great App. It works perfectly and is really easy to understand and set up. Support is really great too always responsive.

Savvy Sugaring
Sweden
Over 1 year using the app
July 22, 2020

Really easy to use app and it offers everything I need to tailor our offers to our 350+ retailers (12 different discount groups!). Totally worth the investment.

La Petite Ourse
Canada
Over 1 year using the app
September 27, 2018

Very useful app! Combined with the other apps by the same developer, our site now has all the functionalities that we need to give our wholesale customers a carefree and very user-friendly experience. Support has been quick and very accommodating.

Claude Japan
Japan
Over 1 year using the app
October 15, 2021

We use this app to offer individual prices for each specific wholesale customer. Before we found this app, we had to manually apply the discounts per item, per invoice... it was very tedious. The initial process of custom pricing everyone's accounts took a while.. but it's been well worth the initial time investment. Great product, it has many other functions that we don't use, but it's nice to know they're available if we choose to one day. Thanks for creating this!

Ter Kadamba Farm
Canada
Over 1 year using the app