Reviews (537)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.

April 25, 2023

Super customer service! Have spoken with several team members and they are all extremely knowledgeable and willing to go the extra mile to ensure the customer gets what they need.

SummaForte
United States
9 months using the app
Wholesale Helper replied May 1, 2023

Love this! Let us know if you need anything in the future.

- Wholesale Helper Support Team

June 13, 2023

HIGHLY FUNCTIONAL, TERRIFIC FEATURE SET, NO BLOAT PLATFORM

I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality.

Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.

MedATXDistro
United States
9 months using the app
Wholesale Helper replied June 30, 2023

Great product, great design, great support, fair price...is our goal!

We're here to help so let us know if you need anything. Thank you so much for the kind words :)

- Wholesale Helper Support Team

June 25, 2020

Nice app works well for us - simple to use and set up also - support staff very helpful and we look forward to working more closely going forward

Tomlinsongolf.net
United Kingdom
9 months using the app
January 12, 2022

I had a question on draft orders and payment collections. Parth was efficient helping me on this during a google meets. Very polite and proffesional!

Easy Bakery Colombia
Colombia
9 months using the app
April 17, 2019

Extremely good service and very knowledgeable staff. Product works great so far and I have no hesitation if a question pops up, reaching out to them and getting a solution right away.

Codabow
United States
9 months using the app
July 26, 2019

This app was the perfect solution for our Wholesale program and so much more! We use this with their other 2 Wholesale apps (Lock Manager and Re-Order Form) and the complete package solution is absolutely amazing! We are able to offer custom discounted pricing for our various groups of clients with ease and confidence. We have had no issues and every time we need a question answered or a custom solution, their support team is on point! We have a very unique set up and I searched high and low thinking that I would have to build my own custom solution before finding this App. No matter what your needs are, these guys will help you find a way to make it work without getting too complicated. Highly recommend for any store that needs discounted pricing abilities for any purpose!

Global CBD Oil
United States
9 months using the app
Edited August 30, 2022

This team is just amazing. Our main point of contact has been Raissa, providing extraordinary support. The add-on is solid, overall. We experienced some difficulties, mostly related to how price segmentation combines with discounts, but the team is continuously adding new features and enhancing the existing ones, which progressively mitigated those original concerns. Kudos!

Morado
Colombia
9 months using the app
May 24, 2021

The app helps us setting discount levels for specific customers. Its not very easy because we have over 9000 products and we dont want to manage them one by one, but we were able to group products and put a % on group level. The only thing we didnt figure out yet is how to do product promotions when a whole sale customer has a discount % attatched to his profile. It seems the system doesnt know how to use 2 discounts on 1 product.

4Phones España S.L.
Spain
9 months using the app
Wholesale Helper replied May 24, 2021

Thanks so much for the kind words Ron! We have emailed some potential solutions to combine a wholesale discount with an additional fixed discount code that might work.

-WH team

July 19, 2023

Easy to use and works the way I need it to. I have had a few issues with a conflicting plug in, but have been helped with a workaround every time this happens (happens mostly when we do a theme update!)

The Papery
South Africa
9 months using the app
Wholesale Helper replied July 24, 2023

We aim to make the app easy to use and be help when there is a roadblock.

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

December 20, 2022

Allows us to make focused pricing groups for our clients, and support has been wonderful. Very happy so far.

Xtreme Swim
United States
9 months using the app