Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust functionality, user-friendly interface, and exceptional customer service. It's ideal for businesses with tiered pricing models and those seeking a wholesale solution, offering two styles - B2B and a dedicated wholesale section. Merchants appreciate its separate customer management, volume discounts, and coupon issuing features. The app is praised for its quick start-up time, live chat support, and seamless integration with new themes. However, some merchants suggest more design customization options. It's seen as a reliable tool for making stores cohesive and user-friendly for both customers and teams.

July 26, 2023

Our experience with the Wholesale APP has been amazing. Mehak from the support team has been shadowing us in the learning process and provided third party integration with other APP. We were helped by Abhinav from the developer team a couple of times as well with certain features. This APP is fantastic with your support team and developer team!

AGP (Australian Gift Packaging)
Australia
11 months using the app
Wholesale Helper replied August 23, 2023

Love hearing our support team was able to get you set up and rolling...Let us know if you need anything in the future!

Wholesale Helper Support Team

June 13, 2023

HIGHLY FUNCTIONAL, TERRIFIC FEATURE SET, NO BLOAT PLATFORM

I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality.

Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.

MedATXDistro
United States
9 months using the app
Wholesale Helper replied June 30, 2023

Great product, great design, great support, fair price...is our goal!

We're here to help so let us know if you need anything. Thank you so much for the kind words :)

- Wholesale Helper Support Team

August 22, 2023

Been using this app for 2 years now, very easy to use and service offered is excellent.
Any issue they are quick to assist.

Kiara Sky Professional Nails UK
United Kingdom
Over 2 years using the app
Wholesale Helper replied August 30, 2023

Thank you for your 2 year loyal support!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

August 18, 2023

Loving this app! The support team are incredibly responsive and helpful. Meets my needs with all the different levels of discounts and shipping rates without being overly complicated! Highly recommend.

Aquadash
Australia
Almost 3 years using the app
Wholesale Helper replied August 23, 2023

Great to hear we are able to help with your discounts + shipping rates (without complicating things) :)

Let us know if you need anything in the future!

Wholesale Helper Support Team

June 30, 2023

The app works and looks fantastic. The Wholesale Helper team has been nothing but accommodating, especially when it came to re-integrating the wholesale section upon a second theme update. Our business is heavily dependent on wholesale, I feel comfortable knowing that I can rely on their customer service.

EmpireMusic.ca
Canada
12 months using the app
Wholesale Helper replied June 30, 2023

Thank you so much for the kind words and entrusting us!

You are in great hands and let us know if you need anything :)

- Wholesale Helper Support!

May 31, 2023

Great customer service. Been using most of their apps for 3+ years. Would strongly recommend to anyone!

ArtiKen
United States
Over 3 years using the app
August 29, 2023

An excellent app. I had been looking for a REAL wholesale app for some time - many disappointed. Not this one. I had a small problem with the shipping module of the wholesale portion and the tech team fixed it within a few hours at no additional charge. Very good customer service. : )

My Signal Flags
United States
2 months using the app
Wholesale Helper replied August 30, 2023

Real, recognize real :)

Thank you so much for the kind words and let us know if you need anything in the future!

Wholesale Helper Support Team

July 19, 2023

Easy to use and works the way I need it to. I have had a few issues with a conflicting plug in, but have been helped with a workaround every time this happens (happens mostly when we do a theme update!)

The Papery
South Africa
9 months using the app
Wholesale Helper replied July 24, 2023

We aim to make the app easy to use and be help when there is a roadblock.

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

May 24, 2023

The app is really good, but what's top-notch is their customer service. They always jump to help out whenever I have any trouble.

Akostar Inc
United States
Almost 2 years using the app
May 5, 2023

This app is AMAZING! So far the customer service & tech team have been fantastic! We had some issues with the variant price and they took care of it right away. We asked them to remove the struck out price, and they did that too!

I have not seen another app like this and it is truly amazing for our needs!

Cali Pet
United States
5 months using the app