Reviews (469)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust B2B integration, enabling seamless management of wholesale and retail pricing. It offers features like net terms and price locking, praised for reliability and ease of use. The customer support is quick and effective, often completing customizations within a day. Integration with apps like WSH Order Form & ReOrder enhances functionality, making it cost-effective for expanding wholesale operations in small to medium-sized businesses.
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Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!
Great customer support and functionality. It will require some tinkering and adjusting but if you take the time to do things right, you will have a fully functioning wholesale section of your store. The support team goes above and beyond to help you with whatever you need though
Thanks so much for the kind words. Please email us if you need anything in the future.
- Wholesale Helper Support
Great support and extremely patient with our requests. Initially we were reluctant about upgrading the subscription for the extra features but with the support and functionality of the app, we're going to be upgrading for sure. Highly recommend it
Thank you for your kind words. We're trying to make the product better each day to add more value.
If you need anything, just let us know!
- Wholesale Helper Support
This is an excellent app for our business that needed separate individual variant wholesale and trade account pricing. The support team is quick to resolve any issues and even help bespoke the client experience when needed. They truly care about their customer base.
customer service always on point. i hope there will be more features for all subscription plans. thank you!
I am running a unique shop that has both retail and some limited wholesale items. We will be scaling both types of products in the future. This works fantastic for a seamless unique wholesale experience. We needed something that will be scalable and this is it. Also, the level of customer service is also top shelf! There you have it people, an amazing product and customer service and assistance. Keep up the great work.
Love hearing this! That's what we Strive for :)
We’re so glad the app’s been a great fit for your mix of retail and wholesale, and that it’s ready to scale right alongside you.
Really appreciate the shout-out on our customer service too... we’ll keep aiming for “top shelf” every time.
— Wholesale Helper Support Team
We've been using Wholesale Pricing Discount B2B for a number of months now and it's been so wonderful for our trade customers. The WPD team have been really receptive to questions and have helped us make custom design tweaks that ensure the app is beautifully integrated into our store. Overall, we really recommend using this app and are really pleased with how it's working for our business.
So happy to hear that your trade customers are loving Wholesale Pricing Discount and that we've been able to help make some custom design tweaks for you :)
Please let us know if you need anything in the future.
- Wholesale Helper Support Team
Customer Service is prompt and friendly. Very responsive team.
Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs.
We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently.
Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.
Awesome to hear that your utilizing Wholesale Pricing Discount and Wholesale Order Form to create an amazing ordering experience for customers!
Let us know if you need anything,
Wholesale Helper Support
The app works. Simple as that.
Support is excellent. I can't emphasize that enough.
I was with BOLD for years, and the difference is night and day.
I hope the experience continues at this level.
This was my first time needing support since installing the app.
I had the same rep throughout and received outstanding help.
Joshua, thank you.
Hey LÜM-TEC,
Really appreciate you sharing this! 🙌 We’re so glad to hear the switch has been a positive one and that your first support experience was smooth and helpful from start to finish.
We’ll keep working hard to make sure the experience stays at this level (and hopefully even better!) for you.
— Wholesale Helper Support Team!