Reviews (453)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, ideal for both B2B and B2C operations. It integrates well with third-party apps, offering flexible pricing and efficient discount management. The customer service is highly responsive, aiding in issue resolution and customizations. Reliable performance without lag in price display supports various wholesale strategies, positively impacting sales and operational efficiency.
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App works well after a bit of setting up. Had a few issues and customisations that were quickly made / fixed with the help of the support team.
Excellent app, does exactly what it says on tin. Had a slight issue with the checkout which was solved very quickly by the support/tech team. Highly recommended
Had an issue, turnaround time was fast, as was on point for projected solution 1-2 days. Happy customer!
Our experience with the Wholesale APP has been amazing. Mehak from the support team has been shadowing us in the learning process and provided third party integration with other APP. We were helped by Abhinav from the developer team a couple of times as well with certain features. This APP is fantastic with your support team and developer team!
Love hearing our support team was able to get you set up and rolling...Let us know if you need anything in the future!
Wholesale Helper Support Team
HIGHLY FUNCTIONAL, TERRIFIC FEATURE SET, NO BLOAT PLATFORM
I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality.
Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.
Great product, great design, great support, fair price...is our goal!
We're here to help so let us know if you need anything. Thank you so much for the kind words :)
- Wholesale Helper Support Team
Excellent customer service!!! I’m so impressed with the quick response to all our questions . Highly recommended
Really easy to use and the support team are fantastic with requests. Would recommend to anyone looking to add wholesale pricing discount to their site.
Thank you so much for the kind words :). We aim for easy to use software with helpful support team.
Let us know if you need anything.
- Wholesale Helper Support
Thank you for resolving every issues we have. Excellent customer service, highly recommended app and developer.
We are here to help when you need it!
- Wholesale Helper team
This app is just amazing, and their support team is fabulous. If you are looking for wholesale setup with complete package, this app is total A to Z package.
We love that we are helping yo A to Z!
Please let us know if you need anything in the future :)
- Wholesale Helper Team
Sto usando questa applicazione da qualche mese e l'assistenza che ho avuto, sia in fase di configurazione che in fase di assistenza, è stata molto superiore alle aspettative.
Consiglio vivamente questa applicazione.
It's a good app with great support. I wish it had more design customization instead of css for the discount fields on the cart page and an easier way (other than bulk upload) to edit pricing, currently, you can only do 5 products at a time and no easy copy and paste like Shopify bulk edits. But it still deserves the 5 stars despite the interface failures
Thank you for your kind words!
- Wholesale Helper Support Team
This team is just amazing. Our main point of contact has been Raissa, providing extraordinary support. The add-on is solid, overall. We experienced some difficulties, mostly related to how price segmentation combines with discounts, but the team is continuously adding new features and enhancing the existing ones, which progressively mitigated those original concerns. Kudos!
I installed the app and as far as I can see I just get one form for the wholesale customer to sign up and tags on the product page to identify who is a wholesale customer - in this respect the app is very expensive per month. Also very basic form to start with so took a lot of to-ing and fro-ing to get it how I wanted it and even now there is no scope to make the form page look that great. The customer service was responsive and helpful
Very responsive with any issues that I have had to this point. I highly recommend trying them first before using another app.
Thank you so much for the kind words. Please let us know if you need anything from our end.
- Wholesale Helper Team
Haven't put the app in use yet, but setting up is pretty easy. Layout is simple and functional unlike many others I have tried. The Tech team are very helpful and can make changes to customise your needs at a fair price. For the price I think this app is the best one out there. If you are just getting into wholesale, look no further.
We aim to be the best :)
Let us know if you need anything in the future!
Very useful app, and the support team is helpful and responsive. They have even made custom updates quickly and affordably.
Great to hear that support has been helpful and responsive! Please let us know if you need anything in the future.
- Wholesale Helper team
I had a question on draft orders and payment collections. Parth was efficient helping me on this during a google meets. Very polite and proffesional!
I love this app. I have been able to make wholesale and retail work together on the same site without too many issues. I use it in conjunction with Wholesale Lock Manager and MinCart so that it does everything I need. They even integrate with Smile Rewards which has been a big bonus for my direct wholesale clients.
Nice and easy to use. Excellent and quick support. Works well in conjunction with their other apps. Very helpful FAQs available.
We use this app to offer individual prices for each specific wholesale customer. Before we found this app, we had to manually apply the discounts per item, per invoice... it was very tedious. The initial process of custom pricing everyone's accounts took a while.. but it's been well worth the initial time investment. Great product, it has many other functions that we don't use, but it's nice to know they're available if we choose to one day. Thanks for creating this!
I'm really happy with this app and the support is excellent. It seems more robust with better features than another one I tried. They appear to have a team of developers on hand to help with any modifications. I want to translate the signup form as it doesn't translate with the translation app so really happy it is possible to do.
The support team is here! Please let us know if any future questions
- Wholesale Helper team
You do not need to try other Wholesale solutions for Shopify. You have found the one you are looking for.
WOW <3
We shed a tear of joy after reading this as we work so hard for our merchants. Please continue to let us know if you need help with anything wholesale-related!
- Wholesale Helper Team
So far so good! We are new to the app, but the customer service is amazing! The team is fast to respond and help with any issues that they can in a timely fashion.
That's our job!
- Wholesale Helper Team
We like the many options this app provides for our wholesale customers. The customer service is wonderful through the chat, I've received a lot of help getting set up, as a non e-comm savvy person and I appreciate the speed at which my issues get resolved and the teaching nature of the assistance I've received.
Awesome to hear that our support team was able to help guide you to success :)
-Wholesale Helper team
Great service from Raissa - very accommodating and helpful since we are a UK-based brand and the time zone differences have been stressing me out. Raissa had an immediate solution and provided a very clear explanation - Thank you!
Glad we were able to navigate you to success and we had an immediate solution :)
-Wholesale Helper team
Quick answer and fast solution. Thank you for your help. I'll recommend the app ! I wanted to translate the sign up form and they made it. Super great.
Am happy we moved fast to get you a proper solution and were able to translate the wholesale sign-up form for you!
- Wholesale Helper team
I have installed this app and have been very pleased. I needed more than what the app was offering and the team has been very responsive to my email and chat requests. They also have a call meeting option, which I very much benefitted from when I had a lot to work out, and needed more help. They also made some personal customizations to my wholesale store (some of which was an additional charge). I highly recommend this app.
Super happy our call/demo helped and we were able to customize for your business requirements :))). Let us know if you need anything else.
Really bad customer service, they don´t help and provide solution with minimum requeriments that the app should have
Hi, we have emailed and called a few times to help navigate. Regarding features, we get 3-5 feature requests per day so hard to build new features into the product immediately without careful planning + QA. (Also we need to take into consideration what will drive the most value for the most merchants ). We are in the middle of a big release right now to make the app perform even faster and help our merchants in the future. Hope this perspective makes sense and happy to hop on a call or email.
The application works excellent for wholesales discounts, especially for volume discount. After sales support is world class!
The customer service was great - they worked with me until the issues were resolved. Everything works great! Recommended!
El servicio y el soporte Técnico es de lo mejor que he encontrado, son muy rápidos y atentos, la aplicación es la mas complete que he encontrado ya que puedes manejar diferentes descuentos, si lo que buscas es tener descuentos por volumen, a ciertos clientes o precios individuales te lo recomiendo.
Excellent customer service! From onboarding with Shah to follow up questions online with Mehak, who was super helpful guiding me through set-up.
Mehak at Wholesale Pricing has been a great help, answering my questions and even making short help videos to help with setting up the App.
Very helpful and useful app, the team were very supportive with my requests and helped add info into the form.
Don't waste your time...... no support, no communication. App doesn't work and when it does its faulty... the only thing I can possibly think of regarding all the good reviews they've got is that they have bought them or there fake ... I'm not quite sure, but one thing I do know is this app, and the support is a waste of time.
I have not tested the app for a very long time. But it looks good so far. Some changes to fit into our theme. But very good customer service who are very quick to respond and make the changes we need. B+
The app is great and does exactly what we need. The customer service is excellent. The team went above and beyond to make sure the app was integrated properly into our website.
Very straightforward app and easy to use. Great customer service too. Chose this app to replace one that used to just duplicate variants to make the multiple pricing work. (Seems they've updated their app, but it still costs so much.)
Love this app and love the features and SUPER helpful customer service who are attentive and responsive. Always received a response within a day!
The app works great. The service and integration team is really five stars. response time is very short. Service exceeds all expectations. Thank you so much!!
5 Star all the way. Great support and communications. It's nice to know there is help when you need it! We just needed a little guidance for the setup, which we got right way, and the app is working perfectly! Thank you!!
The app was easy to use and easy to setup. The team integrated the code into our theme for us and all we had to do was add strategy behind their solution.
Nice app works well for us - simple to use and set up also - support staff very helpful and we look forward to working more closely going forward
After 3 days of communicating with them, its finally done. I hope they focus and change on how they can better engage with their customers and be very clear and concise on their instructions given. Now i hope nothing breaks down. fingers crossed.
Good Service and good app . Very helpful and fast service and direct contact . b2b is no simple like that -
The app was easy to use and easy to setup. The team integrated the code into our theme for us and all we had to do was add strategy behind their solution.
We need some customization which involved a function related to other apps, thanks for the great team and they it working in a professional way, even some of the parts are not in their responsibility.
Once again, thanks for the great support team.
Prompt customer service and they are fair with pricing. We are in the garment decoration market and the App works perfect. It gives our wholesale customers login access to volume priced purchases. Just what we needed.
Great App. It works perfectly and is really easy to understand and set up. Support is really great too always responsive.
Very happy with this app, the features it has for a Wholesale Business are awesome.Very easy to use and support is on top of everything. Amazing !!