Wholesale Pricing Discount B2B

Have been using the wholesale app for a little over two years now. It certainly has made life a lot easier having a portal where customers can directly place wholesale orders.

Customer support has been great at assisting us when we run into any problems. They also found ways to make the app work for us even though we are using other apps that are not compatible with the wholesale app.

Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully!
This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!

Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs.

We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently.

Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.

This company makes some good apps and just as important they support their users with friendly and reliable support.

First and foremost,
I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired.
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[1. Dedicated wholesale section / B2B, B2C combined store]
What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality.
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[2. Features]
The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads.
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[3. Prompt feedback and customer service]
The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service.
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They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.