Engrosprisrabat B2B

ABOVE AND BEYOND — this team truly earned every word of that.

We hit a tricky roadblock: we needed wholesale pricing for our B2B customers AND volume bundle discounts for our retail customers, all running side by side on the same store. On paper, that shouldn't work — discount apps almost always fight each other.

The Wholesale Helper team didn't just tell us "sorry, not compatible" and move on. They dug in. Shanna, Karla, Ahmed and Andres worked with their dev team through multiple rounds of testing to figure out a real solution. When the first bundle app conflicted, they recommended an alternative. When that alternative wasn't quite right, we moved to Dealeasy, they went back to their tech team AGAIN and built a custom "soft-disable" workaround so Dealeasy bundles silently skip for our logged-in wholesale customers while still working perfectly for retail.

Then we hit another wrinkle — our color swatches were tied to the bundle app, so wholesale customers couldn't pick variants. Their team built ANOTHER custom solution: color swatches now conditionally show for logged-in wholesale customers across every product with a wholesale offer.

This is easily the most involved support experience I've had with a Shopify app, and every step was handled with patience, clear communication, and real problem-solving. They turned what could have blocked our entire site launch into a seamless dual B2B/B2C experience.

If you're running wholesale alongside retail and worried about app conflicts — these are the people you want in your corner. 10/10.

When Shopify rolled out a new Customer Account login structure it changed the design and experience of our wholesale login page in a way that was very confusing and off brand. The app team didn't hesitate to jump right in and provide hands on advice, support and implementation. They were timely, responsive, and very helpful!

We have been using Wholesale Pricing Discount and Wholesale Lock for our medical equipment website for the past two years, and the experience has been outstanding. The apps have worked flawlessly, allowing us to set up multiple wholesale pricing groups and manage our business smoothly and efficiently without any issues.

The functionality is reliable and easy to manage, making it simple to run a structured wholesale operation. Wholesale Lock has also been an excellent addition, helping us control access to pricing and maintain a professional experience for our approved clients.

What truly sets this company apart is their exceptional customer service. Their support team consistently goes above and beyond. The ability to call and speak with someone live is incredibly valuable, and they have even taken the extra step to implement custom coding solutions specifically for our store when needed.

Their level of service, responsiveness, and product quality is something we have not experienced with other Shopify apps. I highly recommend these apps to any business owner looking to implement a reliable and professional wholesale solution. They have been a key part of our success, and we are extremely satisfied with both the apps and the support team behind them.