B2B Großhandel

Great App. We have been using it for around 1.5 years now and had multiple great experiences with the tech team who went beyond to implement custom solutions for us!

ABOVE AND BEYOND — this team truly earned every word of that.

We hit a tricky roadblock: we needed wholesale pricing for our B2B customers AND volume bundle discounts for our retail customers, all running side by side on the same store. On paper, that shouldn't work — discount apps almost always fight each other.

The Wholesale Helper team didn't just tell us "sorry, not compatible" and move on. They dug in. Shanna, Karla, Ahmed and Andres worked with their dev team through multiple rounds of testing to figure out a real solution. When the first bundle app conflicted, they recommended an alternative. When that alternative wasn't quite right, we moved to Dealeasy, they went back to their tech team AGAIN and built a custom "soft-disable" workaround so Dealeasy bundles silently skip for our logged-in wholesale customers while still working perfectly for retail.

Then we hit another wrinkle — our color swatches were tied to the bundle app, so wholesale customers couldn't pick variants. Their team built ANOTHER custom solution: color swatches now conditionally show for logged-in wholesale customers across every product with a wholesale offer.

This is easily the most involved support experience I've had with a Shopify app, and every step was handled with patience, clear communication, and real problem-solving. They turned what could have blocked our entire site launch into a seamless dual B2B/B2C experience.

If you're running wholesale alongside retail and worried about app conflicts — these are the people you want in your corner. 10/10.

We had a very positive experience working with the Wholesale Pricing Discount team.

Their support was responsive, patient, and highly professional throughout the entire process. They carefully reviewed our setup, implemented multiple custom adjustments on our draft theme, and were always willing to go back and fine-tune details based on our testing.

They helped us resolve several complex scenarios involving wholesale pricing logic, cart behavior, and shipping validation, all while keeping communication clear and structured.

What we especially appreciated was their willingness to adapt to our specific requirements and their attention to detail during troubleshooting.

Overall, a reliable and knowledgeable team that we would definitely recommend.