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App didn't function at all. Contacted support who couldn't see we had the app installed. Several back and forth's, not a single step taken to address the issue and we decided to continue our search for an app that provides more help than frustration.
Hi there! It looks like your ticket was mis-categorized under our other app. Our support staff did actually try to address your issue, but you unfortunately refused to provide a customer account that we could test with. Hope things work out better with your next wholesale app.
Couldn't get the app to work and very slow support I wouldn't recommend. Not a great experience at all
Hi there. Our support times are clearly written on our app store page. We respond to all support tickets within one business day or less - usually within hours. It looks like you had our app installed for less than two hours.