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I installed this app to test it out and see if it would fit my needs. It looked like it would work, except there were a few pieces that weren't working with my theme. I emailed customer support and they were on it within an hour. The response time via email was nearly as fast as a chat box (15 conversations within 30 minutes). My case needed to be escalated to second-level tech support, but less than 24 hours from my first contact, my issue has been resolved. They also noticed something else that wasn't working the way it was intended, so they fixed that too. Amazing! I was on the fence about keeping the upgrade for this app after my 14-day free trial, but with such great support, I'm keeping it.
Hello to our friends at Swoopsi
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Wholesale & Custom Pricing Support Team
I had some trouble with the app not showing the wholesale price. Contacted support and Nicoz was more than helpful to solve the issue for me! Thanks again!
Hello to our friends at Tiny Teethers
We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Wholesale Pricing Now Support Team
I can't even describe how amazing the team at Website on Demand Studio are, nothing is a problem. They go far and beyond.
Hi there K Avenue Hair Australia Pty Ltd,
We appreciate you taking the time to leave us this awesome review! It is fantastic that you were able to reach out to our support team and get quick results with getting your theme to install correctly. Wholesale Pricing Now is perfect for your store and we hope you get the best out of it.
Stephanie and the Customer Support Team
Great support from the technical team on this app. They solved my issue with multiple apps competing for the end result that I wanted. Now I have the Trade Program automatic discount I was looking for. Would highly recommend.
Hello friends at Inspire Hardware
Thank you for leaving this great review! We are happy you are pleased with the results! :-)
- Melissa & The Wholesale Pricing Now Support Team
Wholsale App does exactly what it says. Roel help me solve an additional problem we had with our direct pricing. It was all solved within the hour on a Sunday.
Hi Food & Beverage Export Spain,
Thank you for the review! We take great pride in providing excellent customer service, so its very gratifying to read this. Roel is a fantastic new member of our support team!
Stephanie and the Customer Support Team
We had an issue with the app in our cart and I put a request in to support and Vlad was very responsive and got it fixed in no time. And it looks great. I couldn't be happier with the support and with the way the app works for our store.
Really good app! customer support fast and to the point! work well with all themes that i have istall!
Hello to our friends at Cocovik
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Wholesale & Custom Pricing Support Team
Best services, Amandeep was perfect we got it done in a few min , we fixed the wholesale section and we create sample accounts
Hello to our friends at Quality Blank
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Amandeep could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team
I just installed this app, sent a query to the Devs and got feedback almost instantly! The app works perfectly and is very easy to use. I can't believe this is for free! What a find! Thank you to the guys who developed this!
Awesome! all you need for adding wholesale to an ecommerce