Note globale
4,6
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
15 août 2019

App didn't function at all. Contacted support who couldn't see we had the app installed. Several back and forth's, not a single step taken to address the issue and we decided to continue our search for an app that provides more help than frustration.

BigTopShirtShop.com
États-Unis
Environ 17 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 18 août 2019

Hi there! It looks like your ticket was mis-categorized under our other app. Our support staff did actually try to address your issue, but you unfortunately refused to provide a customer account that we could test with. Hope things work out better with your next wholesale app.

6 novembre 2019

Couldn't get the app to work and very slow support I wouldn't recommend. Not a great experience at all

Hitachi Merchandise Store
Royaume-Uni
Environ 2 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 11 novembre 2019

Hi there. Our support times are clearly written on our app store page. We respond to all support tickets within one business day or less - usually within hours. It looks like you had our app installed for less than two hours.