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EDIT: They charge based on the volume of sales for your entire store. NOT only for the wholesale accounts. The volume of sales is not relevant to the app and they should only be charging for customers who sign up and use the wholesale option. Shop around folks, there are other great apps that do fair billing. Great so far. I have to get used to navigating the app and setting it up properly. Customer service is great.
Thank you for taking the time to share your feedback.
We’d like to clarify that all details regarding our billing model are transparently described on the Shopify App Store listing. We always aim to clearly communicate how billing works so merchants can make an informed decision before using the app.
We’re also glad to hear that you find the app useful so far and that our customer service has been helpful. If you have any questions about setup, billing, or functionality, our support team is always happy to assist.
Lovely !
Thank you for your review!
为什么不可以在总订单金额的基础上进行二次折扣？
感谢您的反馈！
我们的应用程序目前已按照其最初的意图实现了这些功能。我们真诚地感谢您的期望，并将在未来的更新中充分考虑您的需求。
I really enjoy this app, it does most of what I need it to. However, how my business operates, only 1/4th of my sales are made in a way where this app can be used, yet I'm charged based on the total number of orders my site gets. 75% of these orders are from one-time customers at an event and therefore aren't subject to the orders made by my wholesale customers. But each month I pay $199 despite only 30-40 monthly orders being subject to wholesale pricing. If there was a way to segment the orders filtered to the app that influences the monthly cost, then I will reinstall, but the cost for my business exceeds the return.
Responsive customer service though!
Thank you for your review and for sharing how the app fits into your business model. We truly appreciate your kind words about our customer service.
We understand your concern regarding pricing and how it relates to your specific order structure. Thank you for highlighting this — it's valuable feedback, and we’ll definitely take it into consideration as we explore ways to make our pricing model more flexible and aligned with different business needs.
We’d be happy to welcome you back anytime, and should you decide to reinstall the app in the future, our support team will be here to assist with anything you need.
Works well and is easy to use, but needs ‘bundle’ function to compete with other quantity discount apps.
Thank you so much for taking the time to share your thoughts!
We’re continuously working to improve, so feel free to reach out with any more ideas or questions.
Best regards,
The GoodApps Team
Great app. The team was very helpful in getting everything set up. Make sure to tweak the settings (shopify tags/ and placement of wholesale pricing widget). We will continue being a customer and have zero plans to switch to any other B2B app.
We truly appreciate your positive feedback! It’s always rewarding to hear that our app is delivering real value and helping you achieve things you couldn't before.
Your satisfaction is our top priority, and we’re always here if you need help or suggestions.
All the best,
The GoodApps Team.
Great app to start a wholesale business. A few issues are loading is slow and there is no customization option for b2b form.
Thanks a lot for sharing your experience.
We’re continuously working to improve, so feel free to reach out with any more ideas or questions.
Best regards,
The GoodApps Team
Functions are sufficient. It is a good app.
However, there is one major issue that made me give up using it.
I have more than 500 collections in my store, but the maximum of this app is 250.
I would consider using it again if the maximum is increased.
Thank you for your review.
We truly appreciate your feedback. We're always working to provide the best possible service to our users, and we’ll definitely take your suggestion into consideration as we plan future updates — especially regarding support for a larger number of collections.
We’d be happy to welcome you back if the app meets your needs in the future. Thank you again for sharing your thoughts!
The worst support emailed about glitch 1st of November every time I get we are working on it this app should not be live waisted my time and it cost me sales I DONT RECOMMEND THIS APP.
Thank you for your feedback. Over 2,300 satisfied merchants actively use our app. It seems that there may have been an issue during installation or setup that affected how the app functioned in your store.
Our support managers are always happy to help with any questions or configuration needs. If you're open to it, we’d appreciate the opportunity to assist you and ensure the app works as intended.
App is pretty easy to use. A cost effective way to add wholesale accounts and pricing to your Shopify.
Thank you for the encouraging feedback! Knowing that our app is helping you accomplish more with your store means everything to us.
We're committed to your success and are always here to support you in any way we can.
Best regards,
The GoodApps Team.