Wholster: Wholesale B2B

Wholester is the app we needed for all of our Wholesale, Net Payment Terms, and Custom Order needs. We have a very unique business model and require so many variations for a number of customers. This has given us the ability to keep all our orders in one system, service wholesale accounts and corporate accounts that all require different levels of pricing and discounts. In addition, it is making accounts receivables a possibility within Shopify. It automates payments and helps take away the steps of calling and collecting payments over the phone. In addition, the customer service is really great. They are responsive and offer solutions usually within the same day but generally no more than 48 hours. If it's an urgent request, they're on top of it. We are very happy to have found Wholester!

I used the app to help organize a very large order. Customer support was quick, efficient and helpful. We will keep using the app and recommend it to others looking to organize large or wholesale orders.

We have recently installed the Wholster App and we are very happy with the functions of the app and the ability it will give us to streamline our wholesale business and grow our business at the same time. We have required quite a bit of support from Wholster both before and after purchasing the app, Zac has always responded to our questions in a very timely and friendly manner. He has diligently worked with us on some app customization and he has really helped us to adapt Wholster to our very specific business needs. Zac has been an absolute pleasure to work with through this entire process and we are very pleased with the results so far.

They have been great to work with so far - setting everything up was pretty user-friendly and intuitive. Any questions I had, they were really quick in getting back to me. We're not 'live' yet, but when we're ready, we plan on going for one of the paid versions to add more options. Looking forward to working with these people in the future.

Had a few technical issues at the start, however the support can help so just get in touch with them.
This program suits my business well as I have a seasonal business and month to month payments for a wholesale app just won't be viable to me. Affordable and has a professional design.

Wholster is a fantastic solution to selling wholesale via Shopify - the invoices are clean and clear, there's a huge amount of flexibility in terms of managing inventory, pricing and shipping and tax. The customer support is brilliant - always quick to respond, with clear instructions and super helpful at resolving any issues!

We use Wholster to manage dealers all over the world. The import of products with various price lists is easy and intuitive (both from the platform and csv) and, once understood the mechanisms with which VAT, discounts and payment terms are managed, the purchase procedure is very well designed. The assistance is top: every time we had a problem on some operation the answers were fast, comprehensive and always kind.
When we have reported malfunctions have always been fixed in a short time. This is app is perfect for those who want to have a full-fledged B2B without having to upgrade to Shopify's Plus plan!

Most Recent update: I emailed them with one problem that was the hinge of our issues and why we weren't using them. They never responded. It's been a year, I haven't opened this to any customer and I've given up hope.

Update & Full Disclosure: the developer is asking me to change my review because they felt they were being "held hostage" by my two-star review. I might have been willing to give them four stars, but the ask cost them one.

The developer is willing to improve the app, and relatively quick, compared to most. They listen and respond mostly appropriately. They genuinely seem to acknowledge flaws and desire to fix them. That being said, I still don't have an order through their system. Part of that is a lack of trust in a new application. Part of that is a lack of willing old customers to try a new system. I can't full vet this system until I have had several orders and seen the entire process.

Old review:
It's really pretty. It seems well designed. It seems like it would be very nice to use on the front side. But the back side is weak. Pricing is everything. Pricing is the difference between life and death for a business. My option for pricing is a flat discount per category or whole store. That's it. Not per product. No bulk upload. No way to commit my actual wholesale prices to my retail store as intended. Could be massively improved.

The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.

I just added the app to my Shopify site, https://www.bagsofroom.co.uk/, looks like it's going to be a great tool in gaining and retaining account customer's. Offering 30 day trade accounts to client's wishing to deal with us in the longer term.