Wide Bundles ‑ Quantity Breaks
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There is no way to add a quantity break down on the offer. and customer service is nonexistent, the worst ever.
Hello, you contacted us on November 3rd, and we replied immediately. We didn't get a reply from you.
2 days later you asked us how to do something on the app. We replied in less than 5 minutes.
At the same time you left this review saying our customer service is nonexistent and I quote you "The worst ever".
So I hope every Shopify App Support on this platform is as bad as us 🙏.
Pas forcément évident à comprendre seul mais avec les vidéos et la FAQ on peut réussir à se débrouiller.
Toutefois, un service client au top, qui peut vérifier ce que l’on a fait et nous conseiller !
excellent customer service, very responsive, thank you Najib !
The app is easy to understand and to use
This app ist amazing! You can create your bundle 100% as you wish. I highly recommend it
Excellent apps. I do the same offer option as DJI website. It's so convenient. Thanks Ogi. He helps me a lot.
I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!
Hello
Sorry you faced this problem
But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!
And we do it not only once but during all the process
We even display a warning pop-up when you set up your offers!
We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing
I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings
Mat
Very helpful staff and easy to use app! Works as described and would recommend to anyone looking to include bundle offers on their site.
Chat direct super rapide et réactif. Ognjen (Ogi) est super sympa et m'ai aidé super rapidement à résoudre mes problèmes !
Après une interrogation quant aux options que pouvait fournir l'application Widebundle, j'ai fait appel au service client. Celui-ci fût très réactif et m'a fournis les réponses pointus qu'il me fallait ! Merci !
Le support est réactif et à l'écoute.
L'application paraît simple, mais surement plus complexe qu'il n'y paraît à mettre en place.