리뷰 (870)

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2023년 5월 17일

great app so far, friendly and fast customer support. Still on my trial so we will see if it continues delivering

Genève Aesthetics™
체코
앱 사용 기간 대략 15시간
2020년 8월 10일

Nice design, highly improve conversion even if you have multiple variants. Very efficient customer service.

Casa Dream
프랑스
앱 사용 기간 대략 14시간
답글 Mat De Sousa개 2020년 8월 10일

Thank you very much! We will keep improving the app!

2022년 11월 18일

Top, bcp de choses pas modifiables et un affichage pas full optimisé mais bon suport réactif !!!!!!!!!

BellyBeauty
프랑스
앱 사용 기간 12일
2023년 4월 6일에 편집됨

Very bad app and the worst support ever! Najib is completely useless, I asked for help since the app is not creating the offers with only 3 variants it keeps loading and the support said 'It's Shopify's fault it happens sometimes'.

Edit: they managed to find a solution, apologized for their lack of support, and recovered well, thanks.

LintGone
이탈리아
앱 사용 기간 12일
2022년 8월 23일

-application pas très fonctionnel et intuitive au niveau des paramètres. -Le formateur explique son application en parlant tellement vite que pour des novices c'est pas évident. Il parle en oubliant que nous n'avons pas son niveau de connaissance et donc il serait intéressant d'adapter son discours... -Le niveau de stock des variantes ne peuvent pas être synchroniser ,si on a un produit qui est dans 2 packs différents. Problématique, car cela signifie qu'on doit acheter des packs qui prévoient des stocks déjà prédéfinie... -Si un produit est en rupture dans widebundle, l'application shopify ne fait pas barrage au client. Le client peut passer à l'étape supplémentaire, mais son panier sera vide. Ce qui porte à confusion. Le service après vente propose de mettre la mention "Sous condition de stock" pour prévenir les clients en cas de rupture. Honnêtement ca ne fait pas professionnel. Si on paye une application 10 € /mois c'est pour nous simplifier la vie...

levincentimetre
프랑스
앱 사용 기간 9일
답글 Mat De Sousa개 2022년 8월 23일

Hello !

J'ai pu voir avec cet utilisateur les différents problèmes qu'il a rencontré et ce sont des points que l'on va adresser dans les futures mises à jour (certains sont même déjà prêt)

Une nouvelle version de l'application sort très prochainement et les vidéos d'explications seront refaites en tenant compte de ces retours !

2022년 11월 5일

There is no way to add a quantity break down on the offer. and customer service is nonexistent, the worst ever.

Kinkiskiin
미국
앱 사용 기간 9일
답글 Mat De Sousa개 2022년 11월 5일

Hello, you contacted us on November 3rd, and we replied immediately. We didn't get a reply from you.

2 days later you asked us how to do something on the app. We replied in less than 5 minutes.

At the same time you left this review saying our customer service is nonexistent and I quote you "The worst ever".

So I hope every Shopify App Support on this platform is as bad as us 🙏.

2023년 2월 21일

Pas forcément évident à comprendre seul mais avec les vidéos et la FAQ on peut réussir à se débrouiller.
Toutefois, un service client au top, qui peut vérifier ce que l’on a fait et nous conseiller !

Chez Malia & Marie
프랑스
앱 사용 기간 8일
2023년 1월 31일

Excellent apps. I do the same offer option as DJI website. It's so convenient. Thanks Ogi. He helps me a lot.

Casiris Tech
중국
앱 사용 기간 대략 4시간
2022년 1월 28일

I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!

Febron
미국
앱 사용 기간 4일
답글 Mat De Sousa개 2022년 1월 28일

Hello

Sorry you faced this problem

But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!

And we do it not only once but during all the process

We even display a warning pop-up when you set up your offers!

We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing

I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings

Mat

2022년 12월 12일

Very helpful staff and easy to use app! Works as described and would recommend to anyone looking to include bundle offers on their site.

Invader Coffee
미국
앱 사용 기간 대략 3시간