Wide Bundles ‑ Quantity Breaks

Wide Bundles ‑ Quantity Breaks

Recensioner (309)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
12 februari 2025

This app is giving you a hard time tbh, I wish it was that quick to create bundles as it was quick for them to take payments

Grooming For All
USA
Ungefär 8 timmar användning av appen
Mat De Sousa svarade 13 februari 2025

Hello,

Sorry for the experience you've had

Can you tell me what was complicated to set up on the app?

That's the kind of feedback we want actually, to know what to improve

You can personally contact me (Mat)

mat@widebundle.com

We can even make a video call, it would be awesome

Mat

12 september 2024

Do not use it ! Randomly just took it of our site and lost us at least £30K in rev for the day so far. Logged in and have an option to choose a plan again, complete joke of an app.

Paying for ads and people dont even have an add to cart option, avoid.

British Supplements
Storbritannien
Nästan 2 år användning av appen
Mat De Sousa svarade 20 september 2024

Hello, sorry for the experience you've had

There is something I don't understand: You've been with us for 2 years and never had any problems. We helped you at many occasions on support and you were always satisfied

There was a small problem and we fixed it quickly.

After reviewing our analytics, we noticed that the number of sales and the amount generated is in line with the average of the last 3 months and we didn't notice a huge drop.

And to this day you are still using our app, so we don't understand.

We're sorry again and wish you the best,

Mat

11 november 2024

For those who are looking for a solution to create proper bundles that working with COD apps like RealeseitCOD, this app is useless, even if both app developers of Releaseit and Widebundles are advertising this 2 apps are working together, they are not.

economico
Rumänien
Ungefär en timme användning av appen
Mat De Sousa svarade 12 november 2024

Hello, we advertise it that way because we used to work together without any problem on our first bundle system.

Since then, we released a second bundle system, and ReleaseIt doesn't work on it yet (it still work with the first one). We are currently working with them to make it work.

We already worked with some other COD apps where both bundle systems work.

So it's a matter of days until we integrate it with ReleaseIt as well.

Mat

22 november 2023

Product is horrible, it disconfigures my store all the time and every day there is a new problem!!!!!

GADE NUTRITION
USA
3 månader användning av appen
Mat De Sousa svarade 24 november 2023

Hello!

Sorry for the experience you had.

Actually we tried everything with your store.

- We always replied quickly
- We recorded custom videos just for you to explain the problems
- We worked hours with the devs on the technical problems

Unfortunately some stores are more complex and make it more difficult for our app to be integrated

I spent 1 hour 2 days ago with you to fix the issues and you ended up uninstalling the app after using it for a few months.

I'm sorry that it ends like this, we tried everything

Have a good day,

Mat

28 januari 2022

I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!

Febron
USA
4 dagar användning av appen
Mat De Sousa svarade 28 januari 2022

Hello

Sorry you faced this problem

But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!

And we do it not only once but during all the process

We even display a warning pop-up when you set up your offers!

We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing

I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings

Mat

14 maj 2022

I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.

Melangebox India
Indien
Ungefär 23 timmar användning av appen
Mat De Sousa svarade 15 maj 2022

Hello!

Sorry for the experience you faced

When we received your message we had 21 messages on support, we were replying to everyone

You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier

We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together

You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority

Anyway, sorry for the experience you had! Have a great day

10 oktober 2023

The application doesn't work for products with multiple variants. I spent over 5 hours configuring the application, watching tutorials, and speaking with support. In the end, they told me that they do not recommend their application for my product. :(

Regrettably, I should have read the negative reviews before installing the application.

Flowlex™
Chile
Ungefär 18 timmar användning av appen
Mat De Sousa svarade 11 oktober 2023

Hey, Mat here

Sorry for the experience you've had.

The app does work for products with multiple variants but not when you have a ton because you'll reach the 100-variant limit fixed by Shopify.

You can have colors, sizes, etc, it doesn't matter

By the way, compared to the number of bad reviews, we have many positive reviews!

Anyway, when we'll be able to handle more variants we'll let you know!

Mat

27 december 2022

Horrible. It is not calibrated to work with digital products, and they should explicitly say so on the app page. I was offering a free digital product; no matter what I tried, it always wanted to charge shipping and tax. I tried to disable the app, but the bundles WOULD NOT GO AWAY. I deleted the app, and to my horror, the bundle offers were still there! I had to nuke my entire product page to eliminate it and build a new one from scratch. This app is coded horribly! Downloader beware!

Kyle West Books
USA
28 minuter användning av appen
Mat De Sousa svarade 27 december 2022

Hello Kyle, Mat here

Sorry for the experience you've had!

WideBundle does work with digital products or any product. It's in the shipping rates that it can be updated.

WideBundle needs to create new variants, so that's why you said the "bundle offers were still there". But you can recover your old variants directly from WideBundle when you remove the bundle you created.

Did you contact our support? Or did you check our Helpdesk?

The things you mentioned are explained in our Helpdesk articles, and our support could easily help you fix these problems for you.

If you want, you can contact us at support@widebundle.com (or the live chat in the dashboard) and we can easily fix these problems for you!

Again, sorry for your experience!

Mat

14 juni 2021

BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.

Lemonhead LA
USA
17 minuter användning av appen
Mat De Sousa svarade 15 juni 2021

Hey, it's Mat, the founder of WideBundle

I'm sorry for what you experienced and I totally understand how you feel

I was a merchant and already deleted my variants (not on purpose) 😓

As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work

But I understand that you probably didn't see it.. 😕 And I'm sorry for that

WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)

But I just wanted to know, have you been able to add your variants back?

Hope it's ok now 😕

Mat

11 december 2024

Support ultra réactif, top !

Clanaris
Belgien
16 dagar användning av appen
1 december 2024

Support incroyable , réponds dans la minute surtout Ogi

Travel Scent
Frankrike
Ungefär 21 timmar användning av appen
28 november 2024

Najib a été très réactif et a pu rapidement trouver la solution à mon problème. Je recommande.

Boreanova
Frankrike
6 månader användning av appen
24 november 2024

Au top !

Élysia
Schweiz
2 månader användning av appen
9 november 2024

Application au top et SAV ultra reactif

Sculte®
Frankrike
En dag användning av appen
9 november 2024

Ogi's the absolute goat, wide bundle is insane lol

Harper & Lina
Storbritannien
Ungefär en timme användning av appen
6 november 2024

Reverie Nocturne
Frankrike
6 dagar användning av appen
5 november 2024

Super, support très réactifs et très agréable !

SelfUV
Frankrike
18 dagar användning av appen
Redigerat 3 november 2024

Très satisfait d'avoir eu une aide rapide et efficace, surtout un dimanche :)

Flaverda
Frankrike
4 månader användning av appen
26 oktober 2024

support réactif et efficace

Infinitusstore
Storbritannien
8 dagar användning av appen
24 oktober 2024

Le service est au top et hyper réactif, chaque demande est rapidement prise en considération.

Naso Fit
Estland
8 dagar användning av appen
21 oktober 2024

Beste Bundle for sure, very simple. good support. Looks very nice on site and the update is really worth the price

Relaxshower
Tyskland
Ungefär 2 månader användning av appen
16 oktober 2024

Love it...Easy to use & Customer Service is Top Notch...

My Store
Nya Zeeland
21 dagar användning av appen
16 oktober 2024

Lumilu
Frankrike
Ungefär 19 timmar användning av appen
15 oktober 2024

J'ai eu une super expérience avec le service client de WideBundle. Ils ont été rapides, efficaces et très professionnels. Mon problème a été résolu en un rien de temps. Excellent support offert !

BuddyPlanter
Frankrike
En dag användning av appen
14 oktober 2024

The app it self offers nice options and it really helps you to grow your AOV. Also their support team is great thanks for the help guys

TrendyGo
Nederländerna
4 månader användning av appen
11 oktober 2024

Flowerz™
Frankrike
13 dagar användning av appen
10 oktober 2024

Super service d aide , rapide et efficace

GFBN SPAIN
Frankrike
3 månader användning av appen
4 oktober 2024

tres pro et tres reactif

LYNKA
Frankrike
Ungefär en månad användning av appen
26 september 2024

ottimo

Dreamucushion
Frankrike
20 dagar användning av appen
12 september 2024

La réactivité est juste superbe ! L'agent qui ma aidé ma meme aidé sur plusieurs sujets, cela ma permis d'avancer sur mon projet plus rapidement et sereinement. Merci a l'équipe !

Mokede
Frankrike
3 dagar användning av appen
10 september 2024

super application optimise le panier je recommande

Novacils
Frankrike
2 månader användning av appen
6 september 2024

Jusqu'a présent aucun problème le site fonctionne très bien et le SAV est au top

Magnetix
Frankrike
3 dagar användning av appen
2 september 2024

Great App, Incredible support team, always available 24/7!

BioVitalis
Storbritannien
2 dagar användning av appen
21 augusti 2024

Très utile pour les offres!

Hera Inu
Schweiz
2 dagar användning av appen
20 augusti 2024

Thank you Najib, good help and pretty quick!

Project 71 London
Nederländerna
2 dagar användning av appen
13 augusti 2024

Facile d'utilisation

MonPremierMot™
Frankrike
7 dagar användning av appen
12 augusti 2024

Najib from WideBundle support team, was fast as lightning and powerful as God. He helped us to resolve an issue which even required to write some code.. The Support Team is Great 11/10! Najib is our hero! :)

Calmlio
Litauen
7 månader användning av appen
9 augusti 2024

Really helpful staff, Ognjen was a top tier staff, helped me with everything and was quick with responding to my questions. TOP TIER TEAM!!!

Hano
Norge
Ungefär 2 timmar användning av appen
8 augusti 2024

good customer service

Hogarymas®️
Spanien
En dag användning av appen
7 augusti 2024

J'ai été mis en relation avec Najib, serviable et attentif à tout mes tickets. Les problèmes ont toujours été résolus dans les plus brefs delais. Une equipe au top ne changez rien !

essencia
Frankrike
27 dagar användning av appen
6 augusti 2024

Très utile et simple à utiliser. Service client très réactif. Je recommande vivement

ECOBLUS
USA
13 dagar användning av appen
2 augusti 2024

Réponse rapide et efficace

Mopira
Frankrike
Ungefär 20 timmar användning av appen
1 augusti 2024

Très réactif et résoud les problèmes rapidement !

HVENT
Frankrike
Ungefär 13 timmar användning av appen
26 juli 2024

Le SAV est très réactif et m'a permis de résoudre mon problème très rapidement !

Je recommande cette application !

Korpure
Frankrike
En dag användning av appen
23 juli 2024

Tres utile, et le support est tres reactif ! Excellent choix

Adzzit
Storbritannien
19 dagar användning av appen
22 juli 2024

This app work great and the support is great. Thank you Wide Bundles

Revvine
Nederländerna
6 dagar användning av appen
18 juli 2024

Une équipe à l'écoute qui a su m'aider et corriger tous mes bugs très rapidement ! je recommande :)

Nakaya Cosmetics®
Frankrike
Ungefär 22 timmar användning av appen
17 juli 2024

équipe au top

La griffe chic
Belgien
8 dagar användning av appen
12 juli 2024

The customer support was really helpful. I interacted with Najib and he was very supportive to me. WideBundle is the best bundle app. Thank you a lot Najib for your help and your advice

PANORA
Frankrike
14 dagar användning av appen
8 juli 2024

The application is very versatile and has a very attractive layout, being one of the best I've ever tried.
It also has an excellent support service that is always available to answer your questions and assist with your configurations.
I highly recommend it!

ShopKASAI
Brasilien
En dag användning av appen
5 juli 2024

if you are having trouble just ask the customer support and they will solve it quickly

YourPetShop™
Storbritannien
Ungefär 3 timmar användning av appen
5 juli 2024

Je tiens à exprimer ma grande satisfaction concernant l'utilisation de l'application Widebundle. Récemment, j'ai rencontré un problème et le service client a été exceptionnel. Ils ont répondu rapidement à mes préoccupations et ont résolu le problème de manière efficace et professionnelle.

Blunoe
Frankrike
Ungefär 5 timmar användning av appen
5 juli 2024

Super service clients ! Réponds très vite et est à l'écoute

Retro City Gaming
Frankrike
Ungefär 20 timmar användning av appen
4 juli 2024

Assistenza clienti molto capace e disponibile!

JACKFASH
Italien
Ungefär 2 timmar användning av appen
4 juli 2024

This is the BEST app for bundles by far! I had a small problem but they responded in 10 minutes and it was fixed straight away.

And they have the best looks!

Suction Buddy
Nederländerna
Ungefär 2 timmar användning av appen
1 juli 2024

Great app, very simple for use.

AirPure Deals
USA
2 månader användning av appen
28 juni 2024

Merci pour l'utilité mais dommage que l'on soit limité sur le nombre de variantes

OpulShield
Frankrike
2 dagar användning av appen
28 juni 2024

Excellente application, service client a l'affut merci Ogi !!

CoolMist
Frankrike
2 dagar användning av appen
26 juni 2024

Curio Cornerr®
Bosnien och Hercegovina
Ungefär 2 månader användning av appen