Great support!!! But when the app is installed, when the page reloads, you always see the old state. This is not very smart.
Hello, sorry for your experience. Actually the only message we have from you at support is "Hey".
Then, there is a simple action you can do to recover the old variants, when you remove the offers from WideBundle it asks you if you want to put back your old variants
Contact us via chiat here: help.widebundle.com and we'll show you the steps quickly!
Edit: Developer is very friendly, quickly reached out to me in order to help. Seems like rotating of buttons was a bug. Also he did all he could to enable integration into product page without overriding title etc. Thanks for the effort! Original: Worst app ever: Every button rotates as hover effect. Never experienced such a poor UX. I guess most of the reviews must be fake. Also by default the app doesn't embed into my product template, but simply overrides the upper part of the template (title, price...). Please remove the rotating buttons and allow for a better integration – then it makes sense.
Hey, it's Mat
Sorry for your experience
What do you mean by rotating effect? The buttons only have a little shaking effect
Same thing, the app shouldn't replace your title etc
Did you contact us on support so we can fix it?
You can contact me by email: firstname.lastname@example.org
These are problems we have to fix!
Nice App and Concept, Design looks very good, but it messes up the variants. Also doesn't work with more than 5 Variants because "exceeding 100 Variant limit from Shopify". After deleting the App it messed up my variants big time and I had to re-import the product. Answer to your reply:
Make the alert messages in the onboarding process Bigger, Bold and Red. I mostly skip through them and guess a lot of others do as well Cheers
Hello! It's Mat
Well, it doesn't really mess up the variants. We use the variants as a system for the discounts (During the onboarding process, we display many messages about that)
And it's true, based on that variants system (which was the only way to do exactly what we wanted) we face a problem: Shopify doesn't allow us to create more than 100 variants :'(
That's why we ask the users (again, during the onboarding) first to duplicate their product if they want to try it first.
But I understand that it can be frustrating if you don't know it.
Anyway, thank you for your review!
How do you think we should improve this part? Adding more messages? I'm open to suggestions!
Have a good day
le service client est afficace et assez reactif. je suis satisfait. L´application en elle meme , me semble bonne , mais necessite eds ameliorations