Wiio Dropshipping Fulfillment , 104 recensioner
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They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies. I've 20 USD left their website, requested refund 3 times, they never refunded me, they won't cover anything if they did something wrong. My customer started dispute as she received piece of cloth instead dresss! DO NOT TOP UP any money, I've called my bank and started dispute proccess against them.
good
good
poor customer service. They saw my inbox but no one responded. Waiting for the update for a long time even I have been using their app for years.
Slow delivery and slow reply. Waiting too long to get the reply from them. Can't scale the business with them. The quality of the product too bad.
Dear Galaxy,
We are sorry to hear that you have had a negative experience with our services. We apologize for any inconvenience caused by delays in delivery and response time. We understand that timely and effective communication is crucial for running a successful business, and we take full responsibility for any delays on our end.
Regarding the quality of the product, we take this feedback seriously and would like to address any issues you have encountered. Please provide us with more details about the specific problems you have faced, such as the product name or SKU, so we can investigate the issue and take appropriate action.
We are committed to continuously improving our app and services to meet the needs of our customers. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We would like to assure you that we are actively working to improve our delivery and response time, as well as the quality of our products.
Please email me at Hello@wiio.io with the issues you encountered.
Thank you for your patience and understanding.
Best regards,
Wiio Support Team
I really liked the app, at first it's kind of confusing, but when you get the hang of it, it starts to look great. I recommend it to everyone who wants good prices and fast freight. Excellent service with girls on skype who are always willing to help us, congratulations to Wiio for the great service on the girls and for the good work. Some of my orders take time to be processed, I would like them to be faster, but otherwise it's great.
We're happy to know that you're enjoying our app! It's true we do have good prices and also fast freight services, you can be sure that we're always available for supporting you. We'll share your feedback with the team to improve the processing time. Thank you!
Great service and easy to use! Easy to get in touch with customer service. Satisfied with experience.
Had been using Wiio ever since day 1 of my drop shipping journey. The platform is easy to use, my agent Ivy Hua is helpful in sourcing products from different factories in China. Delivery is much quicker compared to using Aliexpress.
Thank you so much Life Looter, we are truly grateful!
We work hard to ensure that we provide the most satisfactory of services to you and thousands of other Wiio partners. Cheers!
Great service from my agent Ivy, very responsive and helpful going the exrta mile to help out. Lots of great products to choose from and decent platform to do all transactions.
Thank you for your reply. We're glad that you're having a good experience with us. Our customer support team is happy to help!
Wiio is a very good app for dropshipper. Help me to save time & money so much. Kira and Joyce is my agent and she always support me everything in this app. This app is MUSH HAVE for any dropshipper!!
Thank you so much :)
Welcome to Wiio! Wiio strives for becoming the best partner for dropshippers. Please don't hesitate to contact us if you have any questions. Thanks again for choosing Wiio!