Overall rating
4.1
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, automated order fulfillment, and competitive pricing. They appreciate the fast shipping, responsive customer service, and the provision of a dedicated agent. The app's wide product range, price negotiation, and packaging customization are also praised. Its reliability, efficiency, and seamless integration with Shopify are other notable features.

December 20, 2023

good

Corionar
Mexico
10 months using the app
December 19, 2023

good

bellemx
Mexico
4 months using the app
January 9, 2024

They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies. I've 20 USD left their website, requested refund 3 times, they never refunded me, they won't cover anything if they did something wrong. My customer started dispute as she received piece of cloth instead dresss! DO NOT TOP UP any money, I've called my bank and started dispute proccess against them.

Glova UK
United Kingdom
About 2 months using the app
November 7, 2023

poor customer service. They saw my inbox but no one responded. Waiting for the update for a long time even I have been using their app for years.

Dogs Harness Australia
Australia
Over 1 year using the app
Edited December 4, 2020

I really liked the app, at first it's kind of confusing, but when you get the hang of it, it starts to look great. I recommend it to everyone who wants good prices and fast freight. Excellent service with girls on skype who are always willing to help us, congratulations to Wiio for the great service on the girls and for the good work. Some of my orders take time to be processed, I would like them to be faster, but otherwise it's great.

kalbershopbr
Brazil
About 3 years using the app
Wiio Dropshipping replied December 7, 2020

We're happy to know that you're enjoying our app! It's true we do have good prices and also fast freight services, you can be sure that we're always available for supporting you. We'll share your feedback with the team to improve the processing time. Thank you!

January 1, 2022

Had been using Wiio ever since day 1 of my drop shipping journey. The platform is easy to use, my agent Ivy Hua is helpful in sourcing products from different factories in China. Delivery is much quicker compared to using Aliexpress.

Life Looter
Singapore
About 3 years using the app
Wiio Dropshipping replied January 8, 2022

Thank you so much Life Looter, we are truly grateful!
We work hard to ensure that we provide the most satisfactory of services to you and thousands of other Wiio partners. Cheers!

December 4, 2020

Great service from my agent Ivy, very responsive and helpful going the exrta mile to help out. Lots of great products to choose from and decent platform to do all transactions.

SmartHome.Shopping
Canada
Over 2 years using the app
Wiio Dropshipping replied December 10, 2020

Thank you for your reply. We're glad that you're having a good experience with us. Our customer support team is happy to help!

December 22, 2021

I have been using Wiio for more than a year. They offer prompt delivery, good price and support. I also really like the direct line for customer service support. It is really helpful.

TheDelightBoutique
Australia
Over 2 years using the app
Wiio Dropshipping replied December 24, 2021

Thank you so much TheDelightBoutique for your review, we appreciate every word of it!
We will continue providing the most satisfactory service to you and thousands of other Wiio partners to ensure businesses thrive. Best Wishes

May 12, 2022

I love how this app has greatly helped me in my dropshipping business. The sales agents reply very quickly and they really helped me with all my concerns about dropshipping -- I love how you can talk to them directly on the app! It's been a wonderful experience working with Wiio for me and for my business. Thank you so much!

Jaycen's Store
Philippines
Over 2 years using the app
Wiio Dropshipping replied May 13, 2022

Hey Jaycen's Store

Thank you so much for your positive review! We really pride ourselves on providing the best service possible. We are glad to do business with you!

May 21, 2022

Getting utmost support from WIIO for more than 4 years. It is the great supplier I have never meet. Love to contine to work together with Wiio. Once again, thank you very much for having with you. Appreciate you

Creationsg
Singapore
Over 2 years using the app