At first they were unresponsive and this was extremely frustrating. But they did finally get back to me late in the evening, and were extremely helpful once in contact. The app definitely looks like it could be very beneficial if used to its potential. They still need to have some sort of documentation to show how to use the app so users are not just waiting to hear from them without any assistance. I hope they can fill this gap - they'll be a five star app when that happens. Thanks for your help WinAds!