Reseñas (5)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 20% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
16 de febrero de 2025

We were previously manually doing what this app now does automatically for us. When customers want to return an item, we offer them a portion of their money back to incentivize them to keep it. We've been doing this for years with solid results and it's been a blessing to be able to automate that. Very valuable especially as a Canadian business where shipping rates are absurd. As a bonus it also aligns with our green initiatives by lower unnecessary emissions from shipping items back and forth.

BANG Percussive Therapy Massage Gun
Canadá
2 meses usando la aplicación
15 de diciembre de 2024

Nothing else like this app particularly the cash-back offer feature. It automatically displays an offer to the customer when they request a return, and we are seeing a high uptake of these offers, but no increase in returns requested. This means we're saving revenue and it has also lightened our customer service load.

Gravid.ca
Canadá
9 días usando la aplicación
26 de febrero de 2025

Really unique concept of offering an incentive for customers to keep their orders. We ship heavy items and return shipping/reshipping becomes very costly. Win-Win returns has significantly reduced our return rates and had a major impact on our bottom line. Would highly recommend if you are in a competitive niche or if your products are expensive to ship.

Shop Sphere
Estados Unidos
2 días usando la aplicación
28 de febrero de 2025

Valuable app for our business. We get a relatively high return rate and a very low percentage of those returns are re-sellable. This app has helped us reduce our return losses significantly (while we also work on improving our product and communicating expectations more clearly for the longrun). Only complaint is I wish they allowed more customization for the verbiage and colours on the cashback offer

That Nature World
Australia
27 de febrero de 2025

I've only been using Win Win Return for a few days but we've already avoided 3 customer returns by offering them a 25% cashback deal. It also helps ease up our customer service load. Small sample size so far, but I predict this app will be very valuable for our business moving forward.

Volt Shop
Estados Unidos