Avis (5)

Note globale
4,8
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 20 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
16 février 2025

We were previously manually doing what this app now does automatically for us. When customers want to return an item, we offer them a portion of their money back to incentivize them to keep it. We've been doing this for years with solid results and it's been a blessing to be able to automate that. Very valuable especially as a Canadian business where shipping rates are absurd. As a bonus it also aligns with our green initiatives by lower unnecessary emissions from shipping items back and forth.

BANG Percussive Therapy Massage Gun
Canada
2 mois d’utilisation de l’application
15 décembre 2024

Nothing else like this app particularly the cash-back offer feature. It automatically displays an offer to the customer when they request a return, and we are seeing a high uptake of these offers, but no increase in returns requested. This means we're saving revenue and it has also lightened our customer service load.

Gravid.ca
Canada
9 jours d’utilisation de l’application
26 février 2025

Really unique concept of offering an incentive for customers to keep their orders. We ship heavy items and return shipping/reshipping becomes very costly. Win-Win returns has significantly reduced our return rates and had a major impact on our bottom line. Would highly recommend if you are in a competitive niche or if your products are expensive to ship.

Shop Sphere
États-Unis
2 jours d’utilisation de l’application
28 février 2025

Valuable app for our business. We get a relatively high return rate and a very low percentage of those returns are re-sellable. This app has helped us reduce our return losses significantly (while we also work on improving our product and communicating expectations more clearly for the longrun). Only complaint is I wish they allowed more customization for the verbiage and colours on the cashback offer

That Nature World
Australie
27 février 2025

I've only been using Win Win Return for a few days but we've already avoided 3 customer returns by offering them a 25% cashback deal. It also helps ease up our customer service load. Small sample size so far, but I predict this app will be very valuable for our business moving forward.

Volt Shop
États-Unis