Reseñas (91)

Calificación general
3,4
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 15% de las calificaciones son de 1 estrellas
16 de julio de 2020

ignore all negative reviews, this app is brilliant and Joe is doing his job at its best! Recommending to try it for free first and I can guarantee it will work well!

Wild Game Meat Ltd
Reino Unido
19 días usando la aplicación
Winback respondió 17 de julio de 2020

Thanks for your review. We only have 1 negative review (from the person below you) who hacked our system to use the app for free for 5 months and is now upset because they're being asked to pay $14/month lol

In regards to our conversations, hope your broadcasts with textmagic go well. It's good you were able to find a cheaper alternative for SMS blasts to the UK. We charge $0.08/message for the UK which should get you a very positive ROI if you just used our app for abandoned cart and winback messages.

But broadcasts to your entire subscriber list can be tricky when you have tens of thousands of subscribers. Let me know if you have any trouble exporting your subscribers

29 de enero de 2020

This is the only app I'm using and tbh really good so far! Great customer service they reply withing minutes if not hours, very friendly and supportive. They even send me tips which are very useful. Really easy to use. And it works! I've already made a sale with it!

TECH FLEXED
Estados Unidos
17 días usando la aplicación
Winback respondió 2 de febrero de 2020

Thanks for the review. FYI - we just enabled your 2nd abandoned cart message for you since you turned on country filtering and only sending to US/Canada. Those countries are cheaper to send messages to, and so your free trial is elongated :)

19 de mayo de 2021

This staff is amazing. I am not really tech savvy but this time has already helped me out significantly. I have noticed a huge difference since I have downloaded this app. I highly recommend them.

Bodyshapers Lifestyle
Estados Unidos
15 días usando la aplicación
Winback respondió 20 de mayo de 2021

We see major potential in your store and products. I'm pumped to really scale this store with you!

4 de mayo de 2020

I have used this company's other app for Facebook Messenger and really liked the increase in sales from that. I have only had the Winback app for a few days and already have seen a huge jump in income. Not to mention, Joe is great! He is always there to help and will jump on a Zoom call to go over everything you might need. I'm looking forward to what we do after 30 days.

CSG Store
Estados Unidos
8 días usando la aplicación
Winback respondió 12 de mayo de 2020

Thanks John :)

So pleased to see the app make almost 50 sales for you in just a couple weeks! That's as good as the FB Messenger app when everyone had prechecked status. Thanks for all the great feedback and suggestions (ex being able to segment based on collections... we are still working on that one)

30 de marzo de 2022

Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites.

Sock Mafia
Canadá
4 minutos usando la aplicación
Winback respondió 3 de abril de 2023

Hi Sock Mafia,

Thank you for your kind words! We're thrilled to hear that you find our app simple to use and that it's been beneficial for your store. We appreciate your recommendations to friends as well. If you ever need any assistance, don't hesitate to reach out!

Best regards,
Gabriel