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The best SMS app out there! Love the text message feature. If you are serious about growing you're business this is the only SMS marking app needed!
Hi GymDeity.com,
We're so glad to know that you've been enjoying our SMS features for over a year now! Your success and growth mean a lot to us, and we're here to support you in any way we can. If you ever need anything, just let us know.
Warm regards,
Gabriel
(READ 2024 UPDATE BELOW)
Amazing App! Definitely going to be investing more in this app than emails. I am a small biz and since September I've made over $7,000 (close to $8,000!) in reclaimed sales from this app alone! Easy to send campaigns and respond directly to your customers concerns. Sent a recent campaign to customers who never purchased before and the return has been AMAZING! Joe is quick to respond to any questions and even hop on a fast zoom call full of advice! If you're looking for an app to text - LOOK NO FURTHER. Seriously the best investment that has paid for itself a thousand times over by now. Thanks Winback & Joe!
2024 UPDATE: HORRIBLE! DO NOT use this service do not expect any assistance with help. For the holiday season my SMS sent to only HALF of my subscribers costing me thousands in sales. They kept telling me they were looking into it and it was fixed and each time was the same issue. This went on for 4 months, I requested reimbursement for 3 months, should have been 4 since I didn't use an entire month, and they keep saying they are escalting the issues and that they have fixed them but it still only would send to half my subscribers. The interesting part was they were saying it was a carrier update- I have my personal number on the subscriber list, out of 4 campaigns my number had a SMS delivered one time- the second one, so if it was a carrier update it should never be delivered to my number. This leads me to believe it was an internal issue. They do not reply anymore and they do not assist. DO NOT USE THIS SERVICE!!!!
Hi Booty Scrunch Mami,
We're absolutely thrilled to hear about your success with our app and the impressive reclaimed sales figures! It's great to know that our easy-to-use features and responsive support have made a difference for your small business. Thank you for your kind words, and if you ever need any help, just let us know.
Best regards,
Gabriel
The app is not working anymore (not loading). Customer support is not responding. They replied that they were investigating the issue 4 days ago. I wrote them back and did not get any response since then.
This is a great app, it is super easy to use and I had an instant increase in sales as a result!! I would highly recommend.
So glad to see you getting hundreds of sales through the app! And you're accomplishing this without even using the Abandoned Browser feature.
Feel free to try it. A mobile popup gets triggered after 10 seconds of looking at a product. With 2 taps, the shopper can get a discount code texted to them to buy the product they’re browsing. And if they don't buy, your abandoned cart sequence kicks in. You should get another instant boost by turning this on :)
Lots of reclaimed sales from abandoned carts. I had no idea how much revenue was lost due to this! Increase of over 15% in sales in the first month the Second month on track to do the same! Great system Highly recommend it!
Hi Acoustic Vibes Music,
It's amazing to hear about the significant increase in sales you've experienced with our app! We're happy to know that our system has made a difference for your business, and we truly appreciate your recommendation. If you ever need any assistance, feel free to reach out.
Warm regards,
Gabriel
First time trying text message marketing and it's so easy and is generating lots of sales! My customers are also loving the automatic order follow ups.
Thanks for your review :) I made a screencast video for you after I reviewed your account: https://www.loom.com/share/53bcb18ea18f4de48f62e0da5007ccf5
⭐⭐⭐⭐⭐I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.
Thanks for your review. Happy to hop on a zoom call with you if you have more questions :)
The app has helped us save a lot of orders and we are very grateful to Joe for his constant follow-up and advice.
Hi Anne Pro team,
Thank you for sharing your positive experience with our app! It's wonderful to know that it has helped you save many orders. We're glad that Joe has been able to provide valuable advice and support. If you ever need further assistance, feel free to contact us anytime.
Warm regards,
The Winback Team
Easy to install and customer service is quick to respond and assist. I recommend this for your business it has helped recoup abandon sales.
Thanks! We love helping, especially driving incremental revenue/sales.
The app pays for itself and has been since week 1, very happy with the ROI I’ve been seeing and will continue using it
Hey Harajukustreetwear,
It's fantastic to hear that our app has been delivering a great ROI for you since the very beginning! We're committed to providing a valuable service that contributes to the growth of your business. If you have any questions or need help, don't hesitate to reach out to us.
All the best,
The Winback Team