Avis (91)
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Been using this app for a few days and my results have been GREAT! App installed and was up and running within a couple minutes. Joe is always super helpful. Customers actually see texts as opposed to emails getting lost in their spam folder.
Thanks Adrienne!
Your ROI is so good, I hope you don't mind me sharing that you're getting more than a 100X return on what you're spending on Winback!
Very easy to use and effective app. The developers are quick to reply and are willing to help however they can!
Thank you! We love your products and are excited to help you scale. - Joe
I use this app to help me increase sales and they do an AMAZING JOB. I cannot wait run some campaigns to see how I do in sales.
Hi SaqoyahsBeautyBar,
Thank you for sharing your positive experience with our app! We're excited to see the results of your upcoming campaigns and are here to help you achieve even greater success. If you ever need assistance or have questions, feel free to reach out.
All the best,
Gabriel
SMS is so much better than email or retargeting. Night and day difference. I was nervous about starting with SMS and did not want my customers to get upset about this intimate way of reaching them. But the app respects customers "awake hours". And the default settings and default messages are also very respectful and effective. I've installed this app on all my stores. Super easy and quick to get going with SMS marketing
You hit the nail on the head, with proper messaging it can do more than just notify, it can build a more loyal customer base. Plus SMS has a 98% open rate, no other medium comes close to that.
The best app out there! Love the features and tracking. If you are serious about your e-commerce business this is the app you need installed ASAP!
Hi Boss Bears,
We're thrilled to hear that you find our app to be the best out there! Your satisfaction and success are our top priorities, and we're committed to providing you with the tools you need for your e-commerce business. If you ever need help or have questions, just let us know.
Cheers,
Gabriel
Joe has been great to work with. We started the text program approximately 2 weeks ago and it has resulted in so many extra sales! It's super easy to launch a campaign and to measure metrics. Highly recommend.
Thanks for your review! Here's a screencast with some suggestions for you: https://www.loom.com/share/0f31e9c025c042e48b15c699df5f384e
I also noticed from your campaigns that you're announcing your FB live sales. If you do a lot of FB lives, you may want to check out our other app: http://sold.as/
This app is awesome! I am a small clothing business and have had great results. In just a short amount of time, we have boosted sales by 300% I definitely recommend. A great way to reach customers.
Thanks for your review. Please see this screencast for our suggestions to your settings: https://www.loom.com/share/baab289c5d7a449396657ab4c9d9116c
Wauuu... this App is a MUST! Awesome and ROI is more then 20x when you are using all provided features!
Thanks so much Gasper. I just checked your account and saw that you're not sending a 2nd or 3rd winback message. These are very effective in driving repeat purchases, and they will only be sent if the customer doesn't come back to buy in 90 days (or however long you set it for)
I gave you 100 extra message credits so you can try this out :) I'm positive your ROI will be much higher than 20X if you do!
Fantastic customer service helping us get setup. They loaded in our existing data so that we can start sending campaigns to our 3000 subscribers. SMS is the future of marketing and this app makes it so easy (too easy!) to get started :)
Hi Matsidiso,
Thank you for your fantastic review! We're delighted that our app has made SMS marketing easy for you and that our customer service has been helpful during your setup process. If you have any questions or need assistance, please don't hesitate to reach out!
Warm regards,
Gabriel
As I was looking for an alternative for SMS Bump - I came across Winback - Now it handles all my Abandoned Cart flows and SMS campaigns!
It's Fantastic!
What is great about this particular SMS app is that Joe is always extremly helpful and replies to any questions I have in minutes!
Highly recommend this app!
By far the best ROI app that you can have on your store!
Text marketing for the win!
Thanks for your review Pete! It especially means a lot because you tried SMSBump and decided to keep our app :)
I made a 2-min screencast for you to give you a couple quick suggestions to get even more out of Winback SMS: https://www.loom.com/share/a454c5a71420407e9dd20b6bf68da235