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Performs great. I was confused it had unlimited sms but works great. Highly appreciated . Recommended
Thanks for the update. Yes our free trial is not unlimited.
This particular store spent $29 on the app and made 62 sales from it. The ROI was 56X and I'm glad these results are appreciated!
I Love this app! 15+sales in the early stages and I'm just getting started. I had a lot of questions and Joe helped answer all quickly and provided guidance on how to increase sells. He went above and beyond by scheduling a zoom call as an intro and helped me until I succeeded. If you want to feel like the people behind the app are cheering for your success, get this app! Thanks again for all your help Joe.
Been enjoying watching your growth and scale with Winback, sales are booming! Keep up the great work.
This app really worked!!! People are more responsive to text over email for sure. I highly recommend adding this App on top of your current email workflow.
Thank you for your kind review. I just looked at your stats and messages, and sent you the following suggestions to optimize your account:
1) You don't need to have product images in both of your abandoned cart messages. The reason for this is that your shopper gets texted from the same number each time. And so they'll see the abandoned product image on the 1st message, and then the subsequent messages can just be text since they'll be in the same thread as the 1st message on their phone.
Turning off the product image for your 2nd message will save you some money :)
2) To save additional money, see if you can keep your 2nd message below 160 chars. For example, if you replaced "Please use code "15OFF" for 15% Off today if you're still interested." with more concise text like "15% off at this link", you'll be under 160 chars
3) I recommend turning on a 2nd winback message. The subsequent winback messages (ex 30 days later) can be used for selling since you're already using the 1st message 1 day after delivery for a followup.
Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing
ignore all negative reviews, this app is brilliant and Joe is doing his job at its best! Recommending to try it for free first and I can guarantee it will work well!
Thanks for your review. We only have 1 negative review (from the person below you) who hacked our system to use the app for free for 5 months and is now upset because they're being asked to pay $14/month lol
In regards to our conversations, hope your broadcasts with textmagic go well. It's good you were able to find a cheaper alternative for SMS blasts to the UK. We charge $0.08/message for the UK which should get you a very positive ROI if you just used our app for abandoned cart and winback messages.
But broadcasts to your entire subscriber list can be tricky when you have tens of thousands of subscribers. Let me know if you have any trouble exporting your subscribers
This staff is amazing. I am not really tech savvy but this time has already helped me out significantly. I have noticed a huge difference since I have downloaded this app. I highly recommend them.
We see major potential in your store and products. I'm pumped to really scale this store with you!
Super easy to use and the customer service is probably the best of any app/plugin that we use on our site!
Thank you Chris, and glad we were able to save you some money.
I believe we had a zoom call with you a few months ago. Happy to hop on another one anytime!
Been using this app for a few days and my results have been GREAT! App installed and was up and running within a couple minutes. Joe is always super helpful. Customers actually see texts as opposed to emails getting lost in their spam folder.
Thanks Adrienne!
Your ROI is so good, I hope you don't mind me sharing that you're getting more than a 100X return on what you're spending on Winback!
Wauuu... this App is a MUST! Awesome and ROI is more then 20x when you are using all provided features!
Thanks so much Gasper. I just checked your account and saw that you're not sending a 2nd or 3rd winback message. These are very effective in driving repeat purchases, and they will only be sent if the customer doesn't come back to buy in 90 days (or however long you set it for)
I gave you 100 extra message credits so you can try this out :) I'm positive your ROI will be much higher than 20X if you do!
We've been using this app since the beginning of our store and it works wonders! Very profitable and top-notch customer service from Joe!
Thanks Chris!
And thank you for your referrals to other merchants. Happy to set up some sort of affiliate referral program for you if you're interested