整体评分
3.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 11% 的评分是 1 星
2020年3月30日

The support from Winback is just outstanding! Fast-act and reliable commitment. They reacted to our issue immediately and in the next 24 hours, it was done, back on track! Thank you, guys. P.s. And features on the app are just everything that you need and even more on top of that.

Active Inch
立陶宛
1年多 人在使用应用
Winback已回复 2020年4月2日

Thanks for your kind words. We pride ourselves in super-fast turnaround with any requests or issues. Appreciate your feedback and happy to jump on another zoom call anytime.

2020年3月27日

This is an excellent app. Easy to set up, so far only a week in and winning abandoned carts very effectively.

Tantrum Fix
美国
1年多 人在使用应用
Winback已回复 2020年3月28日

Thank you for your review. The abandoned browser feature is killing it for you! Usually the conversion rate of those messages is lower than abandoned checkout since browsers are less committed to buying. But after looking at your stats, your abandoned browser messages are converting very well.

I think its because you set your mobile popup to trigger after 40 seconds. This is a good amount of time for the shopper to get committed. And I think we're going to recommend other merchants to use this 40-second time trigger as well.

2020年6月3日

Wow! What a great app! In just about a week it helped me to recover nearly $400 in abandoned sales. Thanks so much!

StefsBoutique
美国
1年多 人在使用应用
Winback已回复 2020年6月5日

Thanks Stef!

Our free trial is designed so that it's a complete no-brainer to keep the app after 30 days :) Once your free trial is over, I look forward to seeing you send out campaigns to your subscribers

编辑时间:2021年5月23日

Joe has been really helpful with trying to get me a great ROI. made 30k in sales over a few months. Well done team

L. EYES Eyewear
澳大利亚
1年多 人在使用应用
Winback已回复 2023年4月3日

Hi L. EYES Eyewear,

It's fantastic to hear about the amazing ROI you've achieved with our app! We're proud to have been a part of your journey and success. Thank you for your kind words, and if you ever need any help or support, we're always here for you.

Best wishes,
Gabriel

2020年10月21日

Excellant APP to recover lost sales! Highly recommend it. Thanks Joe for prompt support and suggestions.

Micheal Artusi
美国
1年多 人在使用应用
Winback已回复 2020年10月22日

Thanks for your review Michael! We made this quick video for you to give you some tips on optimizing your message and account settings: https://www.loom.com/share/fcfa05b6b36148d0b38d967ccaa43a7b

2021年4月30日

This app is amazing for winning back customers, gathering reviews, and sending out SMS campaigns. Joe is great help, sending custom videos of suggestions to help bring back more customers and increasing sales. Would definitely recommend this app.

Ari's Craft Box
美国
1年多 人在使用应用
Winback已回复 2021年5月20日

Thanks Ari, you have been great to work with too! We love watching our stores grow with us. Nothing beats the ROI of SMS, nothing!

2021年3月23日

Great app! Easy to setup and works great. Support is always there if you need help. Will recommend the app to everyone!

360SonicBrush
美国
大约1年 人在使用应用
Winback已回复 2023年4月3日

Hi 360SonicBrush,

Thank you for your kind words about our app and support! We're happy to hear that the setup was easy for you and that it's been working well. We appreciate your recommendation, and if you ever need any assistance, don't hesitate to reach out.

Warm regards,
Gabriel

2020年1月10日

Super easy to use and the customer service is probably the best of any app/plugin that we use on our site!

Everyday California
美国
大约1年 人在使用应用
Winback已回复 2020年1月16日

Thank you Chris, and glad we were able to save you some money.

I believe we had a zoom call with you a few months ago. Happy to hop on another one anytime!

2021年1月18日

I give Joe 5 stars! He is so helpful and happy to explain things. I just started with the application and it seems to be working well. I thoroughly enjoy the app and the support is wonderful!

Southern Sweet Children's Boutique
美国
大约1年 人在使用应用
Winback已回复 2021年1月25日

Thanks Amanda. And congrats on getting 50 sales through SMS within the first 3 weeks! Here is the screencast video I promised you :) https://www.loom.com/share/067d26826ca64cedadeaebb0d1a6b434

2020年12月3日

This app is really awesome and I have gain so much extra revenue because of it . You should definitely add this app to your store.

loveperseveres
美国
大约1年 人在使用应用
Winback已回复 2020年12月3日

Thanks for your review. I made a screenscast to give you some suggestions. I think you can easily double the # of sales you are making through SMS: https://www.loom.com/share/df5ca573ea6941f8ae42a428d373d213