Winback SMS Marketing

SMS marketing software built for growing Shopify stores

Using Winback, you can collect phone numbers to build your SMS subscriber list, send personalized SMS marketing campaigns, and create SMS automations to welcome subscribers, recover abandoned carts, drive post-purchase upsells, and more.

Use our library of pre-built SMS templates & automations to engage customers with personalized SMS messages to drive more sales.

Build your SMS Subscriber List

Turn your website visitors into SMS subscribers using Winback’s TCPA-compliant opt-in pop-ups & shortcodes. Winback also automatically collects phone numbers at checkout.

Create SMS Marketing Automations

Use pre-built SMS marketing automations to welcome subscribers, recover abandoned carts, drive post-purchase upsells, and more:

• Cart Abandonment: Recover abandoned carts by sending SMS messages to customers who added products to their cart but don’t checkout
• Browse Abandonment: Trigger pop-ups when a shopper browses a product page but hasn't added the product to their cart yet
• Back-in-Stock: Notify customers when a product they’re interested in is back-in-stock
• Post-Purchase: Send post-purchase follow-ups to turn customers into repeat buyers
• Shipping: Automatically send your customers a shipping notification with their tracking number
• Welcome Series: Send welcome messages with a discount coupon to engage new subscribers

Spin-to-win Pop-ups

Add interactive spin-to-win pop-ups to your Shopify store to engage visitors and collect phone numbers.

Create customer segments using your Shopify store data

Segment customers based on their shopping behavior, product purchases, customer lifetime spend, and more to send personalized messages.

Send SMS Marketing Campaigns

Create personalized SMS marketing campaigns for each customer segment to promote new products, sales, and seasonal promotions to drive sales.

1:1 SMS Message Conversations

Winback’s SMS Inbox enables you to have 1:1 SMS message conversations. When customers reply to your messages, replies land in your Inbox so you can reply to have conversations.

Revenue & ROI Analytics

Track the performance of your SMS marketing campaigns, automations, and messages. Track sales, revenue, and the ROI of your SMS marketing campaigns.

Sync with your Shopify store data

Winback syncs with your Shopify store to create personalized SMS marketing campaigns based on product purchases, customer lifetime spend, and more.

Shopify Plus App

We provide premium account management and onboarding for Shopify Plus stores.

SMS Marketing Compliance

Winback automatically handles TCPA compliance to put subscribers opt-in/opt-out management on autopilot.

24/7 Customer Support

24/7 live chat support is available for if you need help.