Winback: SMS Marketing

Name: Winback: SMS Marketing
Brand: Winback
Rating: 3.7 (88 reviews)

Free plan available

Rating (3.7)

Reviews

Developer

Winback

Highlights

Built for your business

Use directly in Shopify admin

About this app

Launched

July 24, 2019

Languages

English

Boost sales & revenue easily and fast with powerful SMS marketing campaigns & automation

Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow!

Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow! more

Generate revenue with Abandoned Carts, Upsells, & Restock Alert campaigns.
Send targeted bulk SMS marketing campaigns
Generate leads with Browser Abandons. 1-click install Pop-up and Spinning Wheel.
Easily analyze your performance and optimize for revenue with our Dashboard.
Recover your lost sales with the Cart Abandon feature.

Pricing

Free

50 SMS Credits
Pre-Built SMS Automation
SMS Campaigns
Cart Abandons
Browser Abandons
Upsell
Restock Alert
Winback
Shipping Alert

Starter

$149/month

Everything in Free Trial tier plus:
3,500 Free SMS Monthly
Onboarding Specialist
Customer Success Manager
Monthly SMS Strategy Sessions

SMS Team

$299/month

Everything in Starter tier plus:
12,500 Free SMS Monthly
SMS Strategist
SMS Copywriter
Engineering Support

Growth Team

$899/month

Everything in SMS Team tier plus:
Digital Marketing Strategist
Ad Specialist
Analytics Specialist
Dedicated Ad Copywriter

Free

50 SMS Credits
Pre-Built SMS Automation
SMS Campaigns
Cart Abandons
Browser Abandons
Upsell
Restock Alert
Winback
Shipping Alert

Starter

$149/month

Everything in Free Trial tier plus:
3,500 Free SMS Monthly
Onboarding Specialist
Customer Success Manager
Monthly SMS Strategy Sessions

SMS Team

$299/month

Everything in Starter tier plus:
12,500 Free SMS Monthly
SMS Strategist
SMS Copywriter
Engineering Support

Growth Team

$899/month

Everything in SMS Team tier plus:
Digital Marketing Strategist
Ad Specialist
Analytics Specialist
Dedicated Ad Copywriter

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

88 reviews

Overall rating

3.7

Counts per rating level

86% of ratings are 5 stars
76
1% of ratings are 4 stars
1
0% of ratings are 3 stars
1% of ratings are 2 stars
1
11% of ratings are 1 stars
10

November 21, 2023

The app is not working anymore (not loading). Customer support is not responding. They replied that they were investigating the issue 4 days ago. I wrote them back and did not get any response since then.

Tebuti

Lithuania

About 3 years using the app

April 21, 2023

Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing

Boba Nutrition

Canada

23 days using the app

February 2, 2020

I wish I would have known about this app earlier! I have a high volume store and I realized my abandon cart email sequence would only get me so far. Joe has been super helpful with everything, I can't thank him enough. Its been only 3 days and I have already earned over $300 in abandon cart sales!

Chakrava

United States

Almost 4 years using the app

Winback replied February 2, 2020

Thank you for your kind words. We expect the app to eventually make up 5% of your sales, and we look forward to making this happen. Can't wait to work with you to send campaigns, set up a winback sequence, capture browser abandonments with our mobile popup, etc.

We just gave you some extra message credits as a thank-you gift for your unsolicited review :)

September 17, 2020

Excellent product!! I am still learning...but the ease of use is extremely customer friendly for a busy entrepreneur!!

FarmGirl Frosting, LLC

United States

Almost 4 years using the app

Winback replied April 3, 2023

Hi FarmGirl Frosting,

We appreciate your wonderful review! It's great to know that you've found our app user-friendly and helpful as a busy entrepreneur. If you ever need any support or have questions, please don't hesitate to reach out. We're here to help!

Best wishes,
Gabriel

March 23, 2021

Great app, helped recover abandon checkouts on my store. Great support received from Joe as well. I recommend.

Vagabond Life

Canada

Almost 4 years using the app

Winback replied April 3, 2023

Hi Vagabond Life,

We're glad to know that our app has been helpful in recovering abandoned checkouts for your store, and that you've received great support from Joe. We truly appreciate your recommendation, and if you ever need any help, just let us know.

Cheers,
Gabriel

All reviews