SMS Marketing & Abandoned Cart

SMS Marketing & Abandoned Cart

by Winback

SMS+MMS Marketing Automation • 35X or more ROI guaranteed

4.9 of 5 stars(121 reviews)

SMS Marketing with 40X ROI

We import all your subscribers, and we remove bad phone #'s (ex landlines, non-opens) so that your SMS results and ROI get better over time

SMS Marketing - fast & simple

Super simple setup. No complicated automations to configure. Use our templates for abandons and winback messages to make sales immediately

SMS Marketing campaigns

In addition to abandoned carts and post-purchase upsells, send campaigns to drive big sales. SMS costs less than 1c and MMS is only 2.7c


About SMS Marketing & Abandoned Cart

35X ROI Guarantee

If you don't make at least $35 in extra sales for every $1 you spend on SMS, contact us and we will give you a month of SMS credits for free!

No other app gives you this guarantee because we proactively clean up your lists (ex removing invalid phone numbers)

Other apps are incentivized to have you send more SMS messages, even if they result in non-opens. With Winback SMS, your SMS results get better over time.

Note this 35X guarantee only applies to merchants on plans that are $59/month or higher and selling to US and Canada (since international SMS costs are higher; see International fees at the bottom). Guarantee does not include campaigns.

SMS Shortcodes

Your customers can text your customizable keyword to a shortcode to become subscribers. You can auto-reply with a discount code as a thank-you for subscribing!

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. SMS abandoned cart messages get more than 2x the open rates over abandoned cart emails.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've had a couple days to receive the product. Then follow-up again 30 days and 90 days later to let them know you miss them. Just like abandoned carts, the 2nd and 3rd messages will not get sent if they came back to purchase.

SMS for browser abandonment

Our mobile popup triggers when a shopper browses a product page but hasn't added to cart yet. With 2 taps, the shopper will get your abandoned cart sequence about the item they were looking at if they did not purchase the product.

SMS for campaigns

Unlike other apps, we regularly clean up your subscriber list to remove landlines., invalid #'s, and customers that never open your texts

Proof it works

We give you insights into each message you send out. Our logs show you each person that was texted and what action they took. We link back to your Shopify CRM so you can see each customer's journey.

International SMS

ALL countries are supported. But please note that customers in countries other than the US and Canada have an extra cost that can be up to 10X higher than the US/Canada due to international carriers being more expensive.

Some example countries:

  • US & Canada - 0.96c/message

  • UK - 5.8c/message

  • France/Italy/Spain - 7.7c/message

  • Australia/New Zealand - 9.6c/message

  • India - 3.9c/message

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

3000 SMS credits

$29/month

  • < 1c per SMS

  • 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns (after free trial ends)

  • 14-day free trial

6000 SMS credits

$59/month

  • < 1c per SMS

  • 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 35X ROI guarantee

9000 SMS credits

$89/month

  • < 1c per SMS

  • 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 35X ROI guarantee

12,000 SMS credits

$119/month

  • < 1c per SMS

  • 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 35X ROI guarantee

  • Regular account reviews

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (2)

Most recent reviews

Southern Sweet Children's Boutique

I give Joe 5 stars! He is so helpful and happy to explain things. I just started with the application and it seems to be working well. I thoroughly enjoy the app and the support is wonderful!

T A Y Online Store

Great app, very easy to use and friendly support I highly recommend it over other service providers.
Hopefully it was little cheaper for high volume sms senders just like me :)

The Slay Brand

This app is great ! I’ve made 500 additional orders with winback. My business has grown so much with this app

Developer reply

January 13, 2021

Thanks for your review and congrats on reaching 500 sales through SMS! Here's a screencast with some suggestions for your account: https://www.loom.com/share/c650be8fd2414198bd6664683fbcc638