评论 (582)

整体评分
4.8
每个评分等级的数量
  • 91% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2024年9月14日

I have been using this app for 3+ years, I have accumulated a lot of emoji reaction left by my customer on all my product. At least more than 4000+ reaction with the most one being 1000+ on a single product. Out of nowhere, all of my product being reset to 0 without them notify me.

Contacted the developer for explanation, I get no reply. Pretty sure they are too incompetent to recover it already and I will 100% refuse to manually pump up the number as it is not a genuine things to do to lie our customer.

EDIT: They have offered a small compensation for it as they are not able to recover all my 3 years worth of data that is lost in exchange of changing my bad feedback to neutral.

ZZ Reroll
马来西亚
3年多 人在使用应用
Codeinero已回复 2024年9月12日

Hi ZZ Reroll,

Thank you for bringing this to our attention. I’m truly sorry to hear about the unexpected reset of your product reactions. I can understand how frustrating and disheartening this situation must be, especially after using the app for over three years and accumulating so many valuable reactions.

We take these concerns very seriously and are currently investigating the issue to understand what went wrong. I assure you that our team is committed to resolving this matter and restoring the integrity of your data. Our support team has reached out to you requesting more information to help us resolve the problem, but we haven’t yet received the details needed to proceed. Please provide the additional details at your earliest convenience so we can expedite the investigation and work towards a solution.

Your feedback is invaluable, and we appreciate your patience as we address this problem. We hope to regain your trust and provide a more reliable experience in the future.

Best regards,
Cristal
Tech Support Manager

2024年8月8日

Great little app - lots of features - and support is great!

ibigboi.com
澳大利亚
5年多 人在使用应用
Codeinero已回复 2024年8月9日

Hi ibigboi.com,

Thank you for your kind words! We're thrilled that you're enjoying the app's features and that our support has been helpful. Ensuring you have a positive experience with both the app and our team is what we strive for.

We appreciate your feedback!

2024年2月28日

I used to use this app and our conversion rate dropped dramatically when we installed a different app. Support is instant, really excited to get my conversion rates back up!

Kippins
澳大利亚
大约3年 人在使用应用
Codeinero已回复 2024年2月29日

Hello Kippens,

It is so great to hear that you are benefiting from our app and support services. Thank you for the review! We hope that you will reach out if you need us!

The Support Team

2024年4月8日

Great app providing many useful functions in my ecommerce store. Excellent fast support when needed.

Bexie Accessory Co.
澳大利亚
3年多 人在使用应用
Codeinero已回复 2024年4月10日

Hi Bexie Accessory Co.

Thanks for the positive feedback! It is very gratifying to hear that you're finding our app to be useful and that you received fast support from our team. Please always feel free to reach out!

2024年3月4日

I've just installed Sale Rocket and within a few days, the bounce rate on my site has dropped dramatically. There are so many features to encourage browsing and improve the customer experience. I love it! I've also reached out to support a few times to help with set-up and they've been outstanding. Very happy with this app!

Gina Clark Fine Art
加拿大
3个月 人在使用应用
Codeinero已回复 2024年3月6日

Hi Gina Clark Fine Art,

Thank you for the stellar feedback! We're so thrilled that you are having a great experience with our application and the customer support behind it. Please always feel free to reach out to us!

2024年6月7日

Excellent service client

PushUp&Go
法国
5天 人在使用应用
Codeinero已回复 2024年6月10日

Bonjour PushUp&Go,

Merci pour votre retour ! Nous sommes ravis de savoir que vous trouvez notre service client excellent. Offrir un support de qualité est essentiel pour nous.

Merci d'être un utilisateur apprécié !

2024年5月7日

Helpful staff.

PAUL HEWITT Hong Kong
香港特别行政区
大约24小时 人在使用应用
Codeinero已回复 2024年5月8日

Hi PAUL HEWITT Hong Kong,

Thank you for your feedback! We're delighted to hear that our staff was helpful. Providing excellent customer support is vital to us, and we're glad we could assist you.Thanks again for sharing!

2018年4月19日

Amazing app, works like a charm

Christmas World
澳大利亚
大约6年 人在使用应用
编辑时间:2023年4月5日

I love how many features this app has! And, the customer service (Ajani) is absolutely amazing...they really showed that they cared about getting each feature working seamlessly on my website!

Cellcynergy Nutrition
美国
大约5年 人在使用应用
2018年1月15日

So far so GOOD!
www.babyterry.com

Baby Terry
加拿大
大约5年 人在使用应用