ROCKET: Sales Pop Ups & Popup , 579 則評價
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Sales Rocket is a great app with very helpful customer service and easy to use. The team jumped on a call quickly to help me work through an issue.
Hello friends at NICO
We are elated that the app has been working so well for you! Thank you for leaving us this awesome review. We really appreciate it! We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Sales Rocket Support Team
they destroyed my website with the geo location redirect, it cost me 2 day of sales and the issue is not yet resolved, it is a nightmare, clearly.
Hello to our friends at Koss Design
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with SALES ROCKET.
I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Just to clarify, we weren't able to consistently reproduce the issue and we suspect it was some other app on your store conflicting with ours which caused the issue. Our developers looked deeply into the issue, but could not determine that the issue was emanating from our app.
The best way to fix such issues is for live troubleshooting where we share screens and get more info to diagnose the issue. We requested for a live screen-sharing call to further troubleshoot the issue, but you denied it each time. I want to assure you that you are important to us and getting your issues fixed is our priority. If you agree to share more information over a live screen-sharing call, I will ensure to have our best developers work on your case and get it working ASAP.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Sales Rocket Support Team
Exactly what I was looking for.
Looks great hope to boost some sales
I really Love this. helped capture more Favourites and cart Abandonments.
BUT you have to find the right balance to not look too unrealistic and over cluttered.
The Rating feature is helpful if your starting out and need to gather more real reviews to populate your product with Reviews.
Best of all, fully CSS so it doesn't slow down the loading speed.
Very good app to enhance your sales. every e commerce shop should install this app right now. It's great and simple to use.
J'utilise cette application sur toutes mes boutiques, Elle est complète
What an awesome app backed by a stellar support team. Especially, Mohit who helped me find my way through tons of useful features.
Thanks, Mohit and Co for making it easier for Merchants to offer a better experience to customers.
Hello to our friends at 1Spark
Thanks for the awesome review. We're so happy to hear that you are enjoying Sales Rocket. Mohit is the superstar of our support team and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Mohit, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Sales Rocket Support Team
Very nice app, with huge possibillities! Free trial and then a low cost after the trial. Saves a lot of money using this app rather then a load of other apps you need to purchase. Very fast support by Ajani. Thank you so much.
Hi FURTASTIC DOG,
Thanks so much for taking the time to write us such a positive review! We're happy to hear that using Sales Rocket has saved you a lot of money compared to using a whole bunch of separate apps to achieve the same outcome. Our development team will be very gratified to receive this feedback!
We take great pride in the quality of service that our customer support team offers. It is very nice to hear that Ajani was able to deliver such an excellent customer experience for you!
Tanu & The Sales Rocket Support Team
app molto buona e consigliata a tutti!