Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features designed to boost sales and improve customer experience. They highlight its user-friendly interface, easy setup, and customization options. Key features include upsells, cross-sells, abandoned cart recovery, email marketing, and social media integration. Merchants also value its ability to replace multiple apps, saving money and improving site speed. It's reported to increase conversion rates, reduce bounce rates, and streamline sales efforts. The support team, especially Ajani and Mohit, is praised for their responsiveness. The app offers a free trial followed by a low cost, which merchants find valuable.

January 21, 2022

Has some great features, it was 9.999 but when i tried to add it to my new site it was charging 19.99 - thats a big jump when you only want to use 2 features!

Millionaire Beauty
United Kingdom
9 months using the app
Codeinero replied January 24, 2022

Hello to our friends at Millionaire Beauty

Thank you for your feedback. We are delighted to hear that you like our app and its features. Our app prices are market standard so that we are able to provide improved app performance and a seamless experience for our merchants. Our primary objective is to ensure that our merchants get added value to their store when using our app and I really hope that the app cost justifies the added value. We wish you and your store great success!

Cheers,
Pushpesh & the Sales Rocket Support Team

Edited June 1, 2022

The response below is misleading. I approached support repeatedly about faulty discounts. They "fixed it" several times. I uninstalled. They are not "working on repair". Review: Not working anymore with new Dawn theme. Support is good but the app wont apply discounts properly in spite of several attempts to rectify with developer.

pophomefabric
Canada
6 months using the app
Codeinero replied November 19, 2021

Hello to our friends at pophomefabric

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sales Rocket.

Most of the time, our app normally works well with the new Dawn theme. I am sorry to hear that it is not working well with your theme and that you had to face issues while applying the discounts properly. We have our best developer working on your case right now and I will let you know as soon as I have an update.

We offer 24-hr live chat support, Monday through Friday (plus live support for many hours each weekend). Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Sales Rocket Support Team

December 31, 2019

Volume Discount is not working at all. Every time i add two products to my cart the discount doesn't show up. Just if I had three products or a product fromt he same collection. I did set it up all correctly. Sad that it is not working

Wallet Boss
Austria
8 days using the app
Codeinero replied January 1, 2020

From your review it seems you’re looking for bundle discount. You can use Frequently Bought Together module for that. Volume discount is per item discount. Please use in-app contact form or email to contact us. We reached to you via email to help but no answer yet.