I have had this app for 1 week. My 5 day free trial is up. I can't install it because the instructions have not been updated. I have attempted to contact customer service through live chat but have gotten no where. They said they would do it for me but its been a week and nothing. Not impressed
We are responding our each and every support request tickets.
Sorry if there is any delay or inconvenience you face from our end.
Please write us on email@example.com for further assistance.
Bella and Bloom Boutique
LOVE this app! Had trouble integrating and emailed them around midnight. Had already gotten a response within minutes, and woke up to the new feature already up and running the next morning! So impressed! Been playing around with the app through a mock customer account and loving it! I also love that its affordable! We couldn't justify paying $19-$99/month on a feature we didn't even know whether it would have a good ROI, so thank you for keeping the cost low for small businesses! Tons of customers had requested this feature, so excited to now be able to offer it! A++++! If I could give it more stars, I would! :)
5 STAR all the way for this amazing app. The app is definitely underpriced. I love the fact that I can customize the email message!
Thank you! :)
Theatre Geek Apparel
We requested a number of tweaks when we first started using this app on our store and they have some of the best support responses times we have seen!
Is there a way to contact the maker of this? I installed everything and the heart is not adding anything to the wish list when I click on it. I can find no phone number of help section in the app. Please help or I'll just uninstall. Thank you.
Great support and seems to be working well. Very happy thus far
Works perfect, attractive appearance, excellent customer, low cost. I highly recommend this App!
Perfect and lite weight app. No Glitches, No muss no fuss! Easy to installed and fits seamlessly into my theme.
The Teapot Store
Edit - The developers got back to me very fast and fixed the problem. Very happy with their quick action to solve the problem!
So far I'm really unhappy with this app. The developers offered to add the coding as I wasn't sure what I was doing. They weren't able to add it to the mobile version which really surprised me as my theme is a basic Shopify theme and in the process of adding it they managed to remove the access to the main menu of my site so none of my customers can access any of my products!! Very very very unhappy that installing this app has completely interrupted my ability to run my business!! At present my mobile customers cannot browse any items on my site!! Unacceptable!
Naughty By Nature Adult Store
Great support highly recommend this app.