Wishlist Hero , 495 anmeldelser
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Very bad customer service... I contacted their support team to add the icon to my header menu, they did respond to an email, but have never responded since, my issue has not been resolved. Very disappointed.
Die App ist eigentlich sehr schön übersichtlich gemacht, hat interessante Features und kann sehr individuell angepasst werden. Leider ist bei mir die Funktion für die geräteübergreifende Anmeldung fehlerhaft und schmeist den Kunden immer wieder zurück auf meinen Startbildschirm. Deaktivieren kann man diese Option leider auch nicht und der Support hat sich bis eben auch noch nicht zurückgemeldet.
Hello LENIYA,
Thank you for taking the time and leaving a review. We are sorry that you had a difficult time reaching out to our support team. Our support staffs are available around the clock on weekdays via email. Also, we are available to attend to any priority issues over the weekend. Looking forward to assisting you further.
Just ok, they fixed the issue as requested. That would be better if they have a chat for communication.
App is good, but when you delete it the icon does not disapear and the support dont answer to mail !
Thank you for the feedback. Kindly, contact us at apps@revampco.com, to get this resolved, would be happy to. Last email from you was on Jun 24th, and we responded to that.
Seems very promising, but functionality does not work beyond basic templates and course issues with some themes. We try to report and resolved those issues; however, support did not reply or replyed with a basic "thank you...." emails.
I've had this app installed for a few weeks. For whatever reason the option to add to the menu or header does not work correctly. I have reached out to their support and while they have (eventually) answered, they have not resolved my issue.
After going 19 correspondences and 6 hours on email, there are still errors on the implementation. Not very impressed by the quality of support and not sure if this is an app we'd want to work with.