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App no longer works and just gives a redirect link. Have yet for it to be fixed. Not sure what is going on with it but I have 0 access in admin to see data from customers.
We're sorry for the delay — your message was unfortunately caught in our spam filter, so it didn't reach our support team right away. That's on us, and we've since adjusted our spam filters to prevent this from happening again. We reached out to you directly by email earlier to get this resolved as quickly as possible.
The redirect you saw isn't a sign of a broader issue — it's tied to a configuration setting specific to your store, which our team can adjust directly. We're not seeing this affect other merchants.
We know losing access to your customer data, even temporarily, is a serious concern, and we're treating it that way. Please check your inbox (and spam folder) so we can get this fully resolved — we'll follow up here once it's confirmed working on your end.
I'm supposed to pay $25 for them to replace the heart icon with another one, which takes 2 minutes. I think that's absolutely outrageous.
Ich soll $25 bezahlen, dafür das sie das Heart Icon durch ein anderes ersetzten was ein Aufwand von 2min ist, finde das eine absolute Frechheit.
Initially, we encountered a widget issue, and the support from Yomna was quick and helpful. Based on that experience, we were asked to leave a review — which we did in good faith.
However, shortly after, another issue occurred, and we’ve reached out multiple times with no response whatsoever. It’s incredibly disappointing to see that after receiving a positive review, the support has completely disappeared.
This shows a serious lack of commitment to long-term customer care. If support is only available in exchange for good reviews, that’s not trustworthy service. Very disappointed.
Two weeks going round the houses with support to apply cosmetic changes which should be built-in customisation features. Cripplingly long development time to add core features such as add to wishlist icons to the header and product grids within a theme, which should also arguably be carried out in-app. The app is built poorly out of the box with inadequate support to put it right.
Crucially access to the wishlist feature using use login was completely broken on mobile so utterly useless if like us you have a 70/30 mobile device to desktop split.
Attention, DANGEROUS APP!
I recently installed a Wishlist Hero app for wishlist functionality, hoping it would enhance my store’s user experience. Unfortunately, my experience was far from satisfactory, and I ended up giving it a 1-star rating.
The primary issue with this app is its uninstallation process. When you remove the app, it leaves behind significant residual code. This leftover code isn't just an inconvenience—it can actually disrupt your store's functionality. Specifically, the app renames critical files like settings_data.json to settingS_data.json. This is extremely dangerous and can break your store’s styles or theme, making it a nightmare to restore the original look and feel.
Additionally, the program breaks styles, causing visual inconsistencies that can ruin the user experience. It almost feels like revenge for ceasing to be its user. The lack of clear instructions or support for properly removing the app compounds the problem. As a user, I expected a seamless installation and uninstallation process, but this app failed to deliver on that front.
In summary, while this wishlist app might offer some useful features, the risk of it leaving behind garbage in your code, renaming critical files, and breaking styles makes it not worth the trouble. I strongly advise against using this app until these issues are addressed. Look for alternative wishlist apps that ensure a cleaner and safer integration with your Shopify store.
The app won't work. It shows the heart icon but that's it. There is no add to wishlist option as it claims. Only some customers are able to get it to work. It has caused a big headache for me and my customers.
Thank you for your feedback. We sincerely apologize for the inconvenience this has caused you and your customers.
App Functionality: We identified a problem with our third-party Content Delivery Network (CDN) causing the app to malfunction for some users. While this CDN is generally reliable, they experienced an unusual outage yesterday. We have since migrated to a new, more robust CDN, and the app functionality, including the "add to wishlist" option, was fully restored.
Resolution: We understand this downtime caused a big headache, and we apologize again. We take pride in app stability and are committed to preventing similar disruptions in the future.
We're incredibly disappointed with this app. We had a much longer than necessary migration process from our old Wishlist app, the app crashes consistently for lengthy periods, and support will not help you if they can't replicate the issue.
Thank you for your feedback. We understand your frustration regarding the data migration and app issue.
Data Migration: The initial migration file provided did not include your full history. Once we were notified and an updated file was provided, we processed the updated file within a few hours to ensure all your data was imported.
App Issue: We appreciate your patience as we worked to identify the app issue. Unfortunately, without a specific example, it was difficult for our team to replicate and resolve the problem. Thankfully, with your recording, we were able to quickly fix the issue for all affected customers.
We value your business and strive to provide exceptional service. We apologize for any inconvenience caused and hope you'll give us another chance.
I am not satisfied with this app, it advertises no coding required, however it absolutely requires back end coding, and the customer service is not consistent. I would highly suggest going elsewhere for a wishlist app.
The response is extremely slow, no matter what.
Customer service was neither available nor helpful when needed. Very disappointing experience — I would not recommend this service.
