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Yomna from the support team was quick and genuinely helpful. We needed the wishlist icon working on our collection pages and she got it live on our theme, then followed up to confirm it was working. The app itself does what we need - guest wishlists with no login required, a separate wishlist page rather than a popup, and it was easy to match to our theme's styling. Good support experience.
La personnalisation est assez complète et l'app semble bien fonctionner jusqu'ici. La support team est top, répond très vite et est super efficace. Mention spéciale à Yomna qui m'a aidé à parfaitement intégrer l'app à l'esthétique de mon site
Recomendo. App intuitiva e fácil de configurar. Para uma fase inicial a versão gratuita é mais do que suficiente. Apenas existe um pequeno inconveniente, por vezes o botão desaparece nas páginas de coleção e é necessário reinstalar.
App no longer works and just gives a redirect link. Have yet for it to be fixed. Not sure what is going on with it but I have 0 access in admin to see data from customers.
We're sorry for the delay — your message was unfortunately caught in our spam filter, so it didn't reach our support team right away. That's on us, and we've since adjusted our spam filters to prevent this from happening again. We reached out to you directly by email earlier to get this resolved as quickly as possible.
The redirect you saw isn't a sign of a broader issue — it's tied to a configuration setting specific to your store, which our team can adjust directly. We're not seeing this affect other merchants.
We know losing access to your customer data, even temporarily, is a serious concern, and we're treating it that way. Please check your inbox (and spam folder) so we can get this fully resolved — we'll follow up here once it's confirmed working on your end.
Great app and very helpful support team. The app works well for adding wishlist functionality to a Shopify store, and the support team was responsive and helped with custom adjustments. Special thanks to Yomna for her patience, clear communication, and assistance with the header icon placement and styling. Very good experience overall.
Yomna hat uns super, schnell und perfekt geholfen. Jedes Mal, wenn ich mich an Revamp wegen Wishlist Hero wende, weil ich z.B. etwas geändert haben möchte, geht es sehr schnell, total unkompliziert und einwandfrei. Ich bin echt sehr begeistert, dass Ihr so tolle Arbeit leistet! Liebe Grüße Rudolf vom Fadenkreuz Bobbel Team
I had an issue where the script was loading 5 times, but they worked with me and resolved the issue. Thanks for the support
Hi JPRO Supplies,
We're sorry we let you down — especially after 5 years together. This shouldn't have happened, and it's on us that your messages went unanswered.
We've since reviewed our support process end-to-end and made changes to make sure this doesn't happen again. Separately, we've identified the cause of the duplicate script loading on your store and can fix it immediately, with zero downtime on your end. We've reached out to your account email with a direct line to our senior engineering team.
Whether you decide to stay or complete your migration, we'll make sure your store's code is left clean and optimized.
— The Wishlist Hero Team
Kind attention, fast and efficient work from Yomna.
Support team very prompt and helpful and know what they are doing.
Excellent app and outstanding customer support! Special thanks to Yomana for her quick responses and instant assistance with every customization I needed. She went above and beyond to help. Thank you, Yomana! Highly recommended!
