评论 (506)

整体评分
4.6
每个评分等级的数量
  • 89% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
编辑时间:2022年2月21日

WORST CUSTOMER SERVICE EVER !- THEY WERE GIVEN ACCESS TO STORE, BUT THEY NEVER DID NOTHING TO RESOLVE. The "Add to Wishlist from Collections & Quick View: THIS CANNOT BE CONFIGURED UNLESS YOU CONTACT SUPPORT - even though I PAID PREMIUM, you would expect prompt response , but this has been ongoing now for about 2 WEEKS, THEY GOT PAID , FIRST THEY CLAIM THEY COULD NOT GET IN STORE THEN SENT THEM SEVERAL SCREENSHOTS OF THEIR COLLABORATION APPROVAL AND ONE TIME ACTIVITY LOG IN MY SHOPIFY ADMIN BY ONE OF THEIR TEAM MEMBERS FROM EGYPT !!! THEY SIMPLE DID NOT RESPOND- I AM THINKING MOST OF THE REVIEWS ARE FAKE!

DezyMart™
美国
大约1年 人在使用应用
编辑时间:2023年8月3日

can you uninstall the app it is still there and is slowing down my store. I have no wat to contact you so leaving a review

pophomefabric
加拿大
大约1年 人在使用应用
Revamp已回复 2023年1月5日

Thank you so much for spending your precious time giving us the feedback. Your words are our great motivation to keep us on track and improve the app every day. 😊

2020年12月24日

I used this app for quite long time, and I finally found a theme that can support Wishlist without any third party app, however when I delete this app, it didn't remove the code from my theme.
I contacted them to help me remove the code, they asked me what is my code so that they can send me request of access, which they did not send me. other provider are usually send the request straightaway before they even ask the code because it was set anyone can send request.
they don't bother to send request at all. was trying to find any FAQs regarding removing the codes, but there is none!!
so when you decide to get this app, think of long term!
worse service ever!!
now my theme is tucked because of their slow service!!

Shop The Paws
新加坡
8个月 人在使用应用
Revamp已回复 2020年12月24日

Thank you for your feedback. We're very sorry for that. We responded to your email request two days ago (Dec 22nd). We always stand behind our products. Please, feel free to respond to our earlier email or contact us at apps@revampco.com for further assistance.

编辑时间:2021年2月18日

I uninstalled this app and they are continuously charging me monthly fees and told me it was shopifys problem. I DO NOT RECOMMEND!

Breigh Marie Boutique
美国
3个月 人在使用应用
Revamp已回复 2021年2月18日

As explained, we only use Shopify Payments. Which does add the recurring payment automatically to your Shopify monthly charge only if the app is installed.

Moreover, we have no access to refund any amount once the app is uninstalled. That is why we did recommend you to reach out to the Shopify support team for this matter.

Please note the recurring payment was cancelled by you on uninstall on January the 21st

2022年2月1日

The wishlist is not showing the product photo, the number of items added to it and it's not very custom-made, I mean you can customise some things, but not the essential features, so it will look like an app from another website, not yours.

karenina.ro
罗马尼亚
大约2个月 人在使用应用
编辑时间:2020年5月12日

This is the worst app i ever met
it disappeared after I paid.their service told only i upgrade then it could come back. Can I take money return?

fansells
中国
大约1个月 人在使用应用
Revamp已回复 2020年5月12日

We're sorry you feel that way. Per our prior communications, the app is working fine and you've used all of the quota assigned, and were notified via email to upgrade. Then, as a courtesy, your quota was unlocked to give you a chance to upgrade. We had hoped that you continue to enjoy the app, and invite you to contact us at apps@revampco.com

2021年12月25日

Worst app ever worst customer service the design is cheap don't download this crap if I could give them -10 I would

Lea-Mia-Shopping.com
加拿大
24天 人在使用应用
Revamp已回复 2021年12月26日

Hello,

we are sorry you feel this way, As per our conversation, support working hours were clearly stated in the ticket reply, unfortunately, you did reach out outside of the working hours, and we replied first thing after returning from the weekend.

We do believe in the importance of offering the best service to our customers and pride ourselves on doing so to all our customers. We are sorry you don't feel the same.

We have offered to help apply needed modifications or help remove app-related files. please respond anytime if you want help.

2022年8月24日

There was an explanation that it can be displayed in the product list, so I installed it, but it is not displayed properly even if I set it according to the manual.

さいさいマルシェ
日本
9天 人在使用应用
2021年2月3日

The app itself is fine...and I appreciated the quickness of reply for the support, but its impossible to communicate and share issues and be understood. I asked to have one thing fixed, but in the end this issue was not fixed. Due to my initial request and probably some coding mistakes on the part of their tech..other issues on my homepage arose and caused problems in my theme. Support created unnecessary changes and then were not able to fix them so I had to ask removal of the code. Not sure if it all got removed, but I removed the app and hope it doesn't mess with my theme anymore. Not recommendable. Especially if you have to ask for modifications, as it created more chaos then solution. The developer or the coder working for this app doesn't seem to be experienced with these types of modifications.

Tree Planet
意大利
9天 人在使用应用
2020年9月24日

contacting customer support many of times but no answer,message support for 4 days straight no reply, i would like to have an app that i would be able to have assistance when i need it, thanks for your time.

Newbie Kids
美国
3天 人在使用应用
Revamp已回复 2020年9月27日

Thank you for your review. We’re sorry you had a bad experience. We did respond on the same day asking for store permission. We also emailed you for clarification, we would like the opportunity to investigate your feedback further, so you you can get the kind of excellent experience we're known for.