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Customer service was neither available nor helpful when needed. Very disappointing experience — I would not recommend this service.
Two weeks going round the houses with support to apply cosmetic changes which should be built-in customisation features. Cripplingly long development time to add core features such as add to wishlist icons to the header and product grids within a theme, which should also arguably be carried out in-app. The app is built poorly out of the box with inadequate support to put it right.
Crucially access to the wishlist feature using use login was completely broken on mobile so utterly useless if like us you have a 70/30 mobile device to desktop split.
worst support ever, emailed like for 2 months straight no response, ok I am leaving now.
Apparently there was a data breach through this app. My customers are receiving scam emails that look like the email reminders from Wish List Hero. This happened during a huge sale of course and I have customers wanting to know if there personal info is in danger. HUNDREDS of customers. I am absolutely livid.
completely messed up the theme, even stuff that was not related to wish list... like menus, account icon disappeared, logo got bigger, search tab went into its own page, burger moblike menu stopped working! literarily unfixable, thank god we have a recent theme save before this mess up
I tried over and over to contact support but no one answer and no one back to my email it's tooo annoying
can you uninstall the app it is still there and is slowing down my store. I have no wat to contact you so leaving a review
Thank you so much for spending your precious time giving us the feedback. Your words are our great motivation to keep us on track and improve the app every day. 😊
The app won't work. It shows the heart icon but that's it. There is no add to wishlist option as it claims. Only some customers are able to get it to work. It has caused a big headache for me and my customers.
Thank you for your feedback. We sincerely apologize for the inconvenience this has caused you and your customers.
App Functionality: We identified a problem with our third-party Content Delivery Network (CDN) causing the app to malfunction for some users. While this CDN is generally reliable, they experienced an unusual outage yesterday. We have since migrated to a new, more robust CDN, and the app functionality, including the "add to wishlist" option, was fully restored.
Resolution: We understand this downtime caused a big headache, and we apologize again. We take pride in app stability and are committed to preventing similar disruptions in the future.
このアプリは最低なアプリです。
星1もつけたくないです。本当は星0です。
アプリ側に問題あるのにも関わらず開発側はまったく対応してくれません。
何度問い合わせしてもテンプレートのみの返信で対応する気ないです。
本当に最悪です。くそアプリです。
This app is the worst app.
I don't want to give even 1 star. Actually it's 0 stars.
Even though there is a problem on the app side, the developer side does not respond at all.
No matter how many times I contact them, they don't want to respond with just a template reply.
It's really the worst. It's a crap app.
I used this app for quite long time, and I finally found a theme that can support Wishlist without any third party app, however when I delete this app, it didn't remove the code from my theme.
I contacted them to help me remove the code, they asked me what is my code so that they can send me request of access, which they did not send me. other provider are usually send the request straightaway before they even ask the code because it was set anyone can send request.
they don't bother to send request at all. was trying to find any FAQs regarding removing the codes, but there is none!!
so when you decide to get this app, think of long term!
worse service ever!!
now my theme is tucked because of their slow service!!
Thank you for your feedback. We're very sorry for that. We responded to your email request two days ago (Dec 22nd). We always stand behind our products. Please, feel free to respond to our earlier email or contact us at apps@revampco.com for further assistance.