Wishlist King , 340 avis
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I installed this app and reached out several times for help with the setup. A few days went by and I got a response, but something else wasn't clear so I asked a question on August 5th. It is now August 12th and I STILL have not gotten a response to my question from the 5th or any other type of help whatsoever. I downloaded another (cheaper) Wishlist app instead and got an immediate response to both of my questions and my new Wishlist from that developer is already set up and ready to go. I have deleted Wishlist King and can't wait to read their ridiculous response to this review. Don't waste your time with this app, it seems like they just run out the free trial before they can be bothered to assist you at all!
Hi, thank you for the feedback.
We did receive your installation request and replied to you twice, asking you to kindly send us the collaborator request code that we required from you in order to be able to send a collaborator request. However we have not received a reply. Our ticketing system shows that those emails were received and read by you. Did you not receive them by any chance?
In any case apologies for the inconvenience and always happy to help if you would like to give this another go.
Thanks again for your feedback. We always value constructive comments.
All the best.
Alex
Great App does what it suppose to do. Great assistance from App developer.All seller should consider this.Gives you an idea of people are looking for.
So far so good. Set up was quick and painless when I used the free set up service. I am eager to see how it works in practice :)
Great developer help for set up and looks lovely from the front end but restrictive in terms of usability.
Klaviyo integration but can't really set up flows to alert for low in stock or price reduction due to how the event is tracked.
Also very limited view of analytics in the back end, can't see which products are popular without going into each customers wishlist etc. Overall could be great, but definitely needs some more features.
Fair enough. The analytics are undergoing a major rework currently and additional Klaviyo triggers are in the works as well. I will reach back out once everything is live so we can get you to check it all out and reassess everything. Cheers
I get respond after another days by Max. Hope your partner get well soon. The apps is great, usefully, I am satisfied.
Oh that long, gee sorry! Thanks for the updated review, much appreciated. And please let us know if you still need any help with the setup or anything else. Cheers
Hey mate, I am sorry we didn't get to you on time. I know it's frustrating but the reason for the slight delay was that my business partner broke is arm last week and he was out of action due to surgery, which created a bit of a back log. However it seems he responded to you after 22 hours from the hospital bed! How's that for some serious commitment? I hope you can find it in your heart and give this another go. We'd hate to have an unsatisfied customer. Happy to assist, always. Cheers
Installation is not too hard. They do offer a free assistance service. Though good luck getting any sort of timely response of their support org.
Hello there, my apologies that we weren't able to respond to you in a timely fashion at the time. On very rare occasions we fall behind when it's busier than normal. Our usual response time varies between instant and 24 hours. All the best and feel free to reach out to us again if there is anything we can help with. Cheers
Helpful app & great customer service! I had some problems using the Wishlist King. Max and his team solved the bug and now everything works great!! Thanks ;)
Impossible to install... Like what should I do please ? Could you please help ? Thank you in advance
AMAZING app - best Wishlist app that's available. Looks amazing, and super slick on site UX. The appmate team was amazing to work with when I needed a bit of help - friendly and fun.
Wicked! Thank you. ;)