Wismo: AI Chatbot & Live Chat

Name: Wismo: AI Chatbot & Live Chat
Brand: Matriks
Rating: 5.0 (1 reviews)

定價: 提供免費方案
評分: 5.0 (1)
開發者: Matriks

AI customer support agent for Shopify with chat icon, bot, Wismo

Automate customer support with AI. Answer inquiries instantly, no training needed!

Wismo adds an AI chat widget to your storefront that answers customer questions automatically. It looks up order status, checks product availability, explains policies, and handles inquiries. When the AI cannot resolve an issue, it creates a support ticket or hands off to live chat. All conversations are saved and analyzed, giving you insights into what customers ask about most. This reduces time spent on repetitive questions while ensuring customers get instant responses any time of day.

AI chat widget answers customer questions automatically on your storefront
Looks up order status, product availability, and store policies instantly
Creates support tickets or hands off to live chat when needed
AI insights reveal customer behavior, common topics, and pain points
Customize widget appearance and AI tone to match your brand

語言

英文

這項應用程式尚未翻譯成繁體中文

類別

聊天

即時傳訊

自動回覆

自訂

定價

Free

免費

功能

50 conversations/month
AI-powered support
Order tracking
Ticket creation
Custom FAQs
AI insights & analytics
Wismo branding shown
Email support

Starter

$19.90 /月

功能

250 conversations/month
AI-powered support
Order tracking
Ticket creation
Custom FAQs
AI insights & analytics
Remove Wismo branding
Priority support

Pro

$59.90 /月

功能

1,000 conversations/month
AI-powered support
Order tracking
Ticket creation
Custom FAQs
AI insights & analytics
Remove Wismo branding
Priority support

Scale

$119.90 /月

功能

3,000 conversations/month
AI-powered support
Order tracking
Ticket creation
Custom FAQs
AI insights & analytics
Remove Wismo branding
Priority support

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。

評論 (1)

整體評分

各級評分數量

100% 的評分為 5 顆星
1
0% 的評分為 4 顆星
0% 的評分為 3 顆星
0% 的評分為 2 顆星
0% 的評分為 1 顆星

所有評價

2026年3月5日

I installed and tested the Wismo – AI Customer Support Bot and overall had a very positive experience. The installation process was simple and quick, and the AI chat widget integrates nicely with the storefront without affecting the store design or performance.

During my testing, the AI assistant was able to respond to common customer questions such as order status, shipping details, and store policies. This is very useful for Shopify merchants because many support requests are repetitive, and automating these responses can save a lot of time for store owners and support teams.

Another helpful feature is the automatic ticket creation when the AI cannot fully resolve a customer request. This ensures that important inquiries are not lost and can still be followed up by a human support agent when necessary.

Overall, the app shows strong potential for improving customer support efficiency and providing faster responses to store visitors. With further testing and continued improvements, it can become a very valuable tool for Shopify merchants looking to automate part of their customer support process.

grace

美國