WisWes Chat

An AI seller that recommends, answers and checks out in chat. It wins back shoppers about to leave.

WisWes adds an AI shopping assistant that understands what shoppers mean, not just keywords. It searches your catalog, recommends products, suggests add-ons, and answers shipping and returns questions from your own pages and policies. When a shopper hesitates or starts to leave, WisWes steps in with a timely nudge or offer to win the sale back. It detects each shopper's language, helps with checkout, looks up order status, and hands the chat to a human on Slack or Zendesk when needed.

• Drop-off win-back - re-engage shoppers about to leave with a timely offer
• AI product discovery - semantic search, recommendations and upsells in chat
• Store-aware answers - shipping, returns and FAQs from your pages and policies
• Order management - order status, tracking and returns inside the chat
• Live agent handoff - escalate to a human on Slack or Zendesk, email backup