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Nos encanta esta aplicación, las ventas se han incrementado bastante y siempre hay una respuesta oportuna y buena para los clientes. Ampliamente recomendada
I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.
The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.
Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.
The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
Excelente servicio y usabilidad, respuestas exxcelentes y con una gran capacidad para recomendar mejorarlas. Muy satisfecha con esta app
De las mejores aplicaciones que hemos utilizado.
Desde que la implementamos nuestro servicio al cliente es mucho mejor, nos da la oportunidad de atender a nuestros clientes las 24 horas del día y si el cliente necesita algo la app nos avisa.
El chat aprende de manera muy rápida y es muy sencillo darle instrucciones y que actúe como más beneficie a tu tienda.
Súper recomendada! Además el plan gratis te permite ver resultados antes de suscribirte!
Excelente aplicación, responde a tiempo y muy claro, aprende facilmente muy recomendado
La experiencia con Wizybot ha sido realmente sorprendente. Tenemos una tienda de más de 300 productos y adicionalmente también vendemos servicios fuera de nuestra tienda en línea. Wizzybot nos ayuda a responder la mayoría de los mensajes de nuestros clientes y además sabe muy bien cuando transferir el cliente a otra área. Estamos ansiosos de conocer la integración con WhatsApp y redes.
super convenient and well-made app, impeccably structured with lots of features, not a simple chatbot! assistance from Thomas (CEO) was quick and perfect, he was able to help me in a short time, recommended app for those who have little time to reply to messages or too many messages to manage
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I recently added Wizybot to my digital storefront, and wow, it's been transformative for my business! In today's digital age, blending efficient customer service with automation is paramount, and that's precisely where Wizybot shines. Even for someone like me, who isn't particularly tech-savvy, the setup was straightforward. And on the rare occasion I needed assistance, their team was prompt and genuinely pleasant. What's especially great is Wizybot's round-the-clock operation, ensuring my customers get all their answers about any topic related to my products and brand.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
this app is super helpful! It helped me to have 24/7 automated support. I super recommend the app. The support from Thomas fast and professional
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Excelente aplicación, realmente el bot aprende acerca del negocio y sus respuestas son cada vez mejores. Su redacción es impecable y las correcciones super sencillas, pero lo más importante: el servicio a clientes es mucho más de lo que esperaba, siempre hay alguien en whatsapp pendiente de resolver cualquier problema.