리뷰 (137)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 9월 13일

Excellent solution to improve customer service and increase sales on the website. We are happy to have the chat integrated into our website. It is continually working and improving.

Veronna Tecnología®
콜롬비아
앱 사용 기간 5일
답글 Wizybot Inc개 2023년 12월 7일

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

2023년 12월 12일

Customer support finally replied through whatsapp. This is a great app but your customer support could be more responsive like your bot!

Mylivingdream Store
영국
앱 사용 기간 4개월
2024년 1월 14일

Wizybot was a very good tool. It helped me respond to merchants automatically and it generated additional sales in just 2 days. The support responded fast.

ohdollystore
페루
앱 사용 기간 3일
2023년 8월 7일

I regret to share my disappointment with the Wizybot app, as it has failed to function properly despite my attempts. The syncing process remained stuck for three consecutive days, and the customer service's attempts to rectify the issue proved inadequate. Their last response, signed by Thomas, offered assistance but did not address the problem effectively. In light of this, I would advise seeking alternative solutions elsewhere. It is important to consider other options that align better with your needs and expectations, ensuring a seamless experience for your business endeavors.

Canine's World
미국
앱 사용 기간 4일
답글 Wizybot Inc개 2023년 12월 7일

We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.

2023년 11월 24일

I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.

The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.

Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.

The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.

J & J Pet Club
캐나다
앱 사용 기간 33분
답글 Wizybot Inc개 2023년 12월 7일

We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.

2024년 10월 21일

GX Motor
콜롬비아
앱 사용 기간 2개월
2025년 1월 30일

Ferrazzano Automobili
이탈리아
앱 사용 기간 대략 1년